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For Companies At a Glance
- Tasks: Lead deposit operations, enhance customer satisfaction, and ensure compliance in a dynamic environment.
- Company: Join a forward-thinking startup challenger bank with a collaborative culture.
- Benefits: Enjoy flexible hybrid working, competitive salary, and excellent benefits including a 10% pension.
- Why this job: Shape the future of deposit operations and work with an innovative team.
- Qualifications: Experience in financial institutions, strong leadership, and analytical skills required.
- Other info: Opportunity for career growth in a vibrant and supportive workplace.
The predicted salary is between 43200 - 72000 £ per year.
Join Our Team as a Deposit Operations Lead! Are you an experienced professional in deposit operations ready to take the lead at an innovative challenger bank? We are seeking a dynamic Deposit Operations Lead to oversee our Savings and Current Accounts, ensuring excellence in daily operations, customer interactions, and regulatory compliance.
What You’ll Do:
- Operational Management
- Lead all aspects of deposit operations from origination to maturity.
- Develop and implement policies and procedures to boost efficiency and quality.
- Analyze performance metrics to drive improvements and enhance customer satisfaction.
- Collaborate with sales, legal, compliance, finance, and risk management teams.
- Monitor operational risks and develop mitigation strategies.
- Manage rate changes, product launches, and ensure documentation accuracy.
- Oversee product forecasting and performance analytics.
- Compliance and Risk Management
- Stay updated on regulatory requirements and industry best practices.
- Ensure adherence to regulatory compliance and internal policies.
- Identify and mitigate operational risks in collaboration with the risk management team.
- Implement effective controls and audit trails for a robust control environment.
- Team Leadership and Development
- Lead, coach, and support a team of deposit operations professionals.
- Foster a positive team culture and encourage collaboration.
- Conduct performance evaluations and identify training needs for continuous improvement.
- Relationship Management
- Build strong relationships with internal stakeholders, vendors, and regulatory bodies.
- Address customer escalations or complaints promptly and effectively.
- Technology and Automation
- Leverage technology and automation tools to optimize operations.
- Explore opportunities to streamline processes and enhance customer experience through digital solutions.
What We’re Looking For:
- Strong commercial experience in a financial institution or in UK deposits.
- Bachelor's degree in finance, business administration, or related field; professional certifications are a plus.
- Deep knowledge of deposit operations and payment flows.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in core banking platforms and understanding of payment schemes and open banking.
- High level of integrity and commitment to compliance and risk management.
Why Join Us?
- Be part of a forward-thinking startup challenger bank.
- Lead a vital function and shape the future of our deposit operations.
- Collaborate with a passionate and innovative team.
- Flexible hybrid working (1–2 days per week in central London office).
- Competitive salary with excellent benefits including 10% company pension, bonus, private medical & much more.
Apply now to take the next step in your career with us!
Deposit Operations Lead in London employer: Ignite Digital
Contact Detail:
Ignite Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deposit Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in deposit operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to deposit operations and think of ways you can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your leadership experience and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deposit Operations Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Deposit Operations Lead role. Highlight your experience in deposit operations and any relevant achievements that showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be genuine and let your personality come through – we love a bit of character!
Showcase Your Analytical Skills: Since the role involves analysing performance metrics, make sure to include examples of how you've used data to drive improvements in past roles. We’re keen to see your problem-solving abilities in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Ignite Digital
✨Know Your Deposit Operations Inside Out
Make sure you brush up on your knowledge of deposit operations, especially in the context of UK regulations. Familiarise yourself with the latest trends and best practices in the industry, as this will show your potential employer that you're not just experienced but also proactive about staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved processes. This is your chance to demonstrate your ability to foster a positive team culture and drive performance.
✨Be Ready to Discuss Compliance and Risk Management
Since compliance is a big part of the role, be prepared to discuss how you've handled regulatory requirements in previous positions. Have examples ready that illustrate your understanding of risk management and how you've implemented effective controls.
✨Highlight Your Analytical Abilities
The job requires strong analytical skills, so come prepared to talk about how you've used data to drive improvements in operations. Bring along any metrics or performance analytics you've worked with, and be ready to explain how they impacted customer satisfaction.
