At a Glance
- Tasks: Design and implement innovative ServiceNow solutions to enhance user experiences.
- Company: Join a leading global professional services firm with a focus on collaboration.
- Benefits: Enjoy flexible hybrid working, generous leave, and comprehensive health coverage.
- Why this job: Be part of a forward-thinking team and work on challenging projects.
- Qualifications: Strong ITIL knowledge and excellent relationship-building skills required.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 Β£ per year.
Join the dynamic team of a leading and global professional services firm as a ServiceNow Developer, where you'll play a crucial role in designing, developing, and implementing ServiceNow solutions to meet Project and IT service management needs. If you're passionate about creating efficient, innovative solutions and improving user experiences, this role is for you!
Key Responsibilities:
- Collaborate with internal stakeholders to understand and address ServiceNow requirements.
- Design and implement ServiceNow applications and modules, ensuring optimal functionality and user satisfaction.
- Test and troubleshoot technical solutions for ServiceNow implementations.
- Integrate ServiceNow with technologies such as LDAP, SSO, Integration Hub, web services, and email.
- Implement and manage ServiceNow CMDB, Discovery, and Service Mappings.
- Support prototype engagements, design demos, and POC for new ServiceNow features.
- Stay current with ServiceNow best practices and industry trends to enhance platform capabilities.
- Maintain comprehensive documentation and provide user training for efficient system use.
- Resolve technical issues to ensure smooth ServiceNow operations.
- Manage 2nd and 3rd line support for incidents, troubleshooting, and issue resolution.
- Work with cross-functional teams to translate sprint stories into actionable tasks and deliver high-quality solutions.
- Customize and configure ServiceNow modules to align with best practices and organizational processes.
- Identify opportunities for process improvement and automation to enhance performance and user experience.
Key Relationships:
- Project Managers and IT Governance team for requirement alignment and quality assurance.
- IT Change Management to communicate the impact of ServiceNow changes.
- Supplier Manager for efficient communication and relationship management with ServiceNow.
- Technical and Solution Architects for effective technical design delivery.
- Application team peers to discuss changes and their impact on non-ServiceNow workloads.
- IT Service Desk, SDM, and Business Change Management for effective communication with IT and firm-wide users.
- Regular communication with suppliers for updates on new developments and critical vulnerabilities.
Candidate Profile:
- Strong understanding of ITIL (v3 foundation level minimum).
- Knowledge of project lifecycle methodologies such as Prince 2 and Agile.
- Excellent relationship-building skills across all organizational levels.
- Strong technical aptitude with the ability to adapt to new technologies quickly.
- Analytical and problem-solving skills with attention to detail and a results-driven mindset.
- Proactive in staying updated with industry trends.
- Strong time management and organizational skills.
- Motivates and mentors junior developers.
- Effective communicator with excellent written and verbal skills.
- Experience in process mapping, flow diagram development, and related documentation.
- Confident in negotiating with technical experts and third-party suppliers.
- Understanding of configuration management and licensing models.
Why Join Us?
- Be part of a forward-thinking team dedicated to innovation.
- Engage in challenging projects that enhance your skills and career growth.
- Work in a supportive environment that values collaboration and professional development.
The Benefits:
- Flexible hybrid working (2/3 days in Bristol office).
- Annual discretionary bonus.
- Generous annual leave allowance.
- Income protection, life assurance, critical illness cover.
- Private medical and dental insurance.
- Cycle to work scheme, discounted gym memberships.
Join a leading employer recognized for diversity and inclusion. We are committed to equal opportunities for all qualified individuals eligible to work in the UK. Apply now to be a part of our team and make a significant impact with your ServiceNow expertise!
ServiceNow Developer in Bristol employer: Ignite Digital
Contact Detail:
Ignite Digital Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land ServiceNow Developer in Bristol
β¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes itβs not just what you know, but who you know that can help you land that ServiceNow Developer role.
β¨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and solutions. We recommend including case studies that highlight your problem-solving abilities and innovative approaches to user experience.
β¨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow development. We suggest doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our forward-thinking team.
We think you need these skills to ace ServiceNow Developer in Bristol
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the ServiceNow Developer role. Highlight your experience with ServiceNow solutions, ITIL knowledge, and any relevant project methodologies like Agile or Prince 2. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for creating innovative solutions and improving user experiences. Tell us why you're excited about this role and how you can contribute to our dynamic team.
Showcase Your Technical Skills: Donβt forget to mention your technical aptitude! Include specific examples of how you've integrated ServiceNow with other technologies or resolved complex issues. We love seeing candidates who can demonstrate their problem-solving skills in action.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donβt miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Ignite Digital
β¨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the key functionalities, modules, and integrations like LDAP and SSO. Being able to discuss these confidently will show that you're not just familiar with the platform but also passionate about it.
β¨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about times when you resolved issues or improved processes using ServiceNow. This will demonstrate your analytical skills and results-driven mindset, which are crucial for this role.
β¨Communicate Effectively
Since this role involves collaboration with various teams, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms. Good communication can set you apart, especially when discussing how you would work with Project Managers and IT Governance teams.
β¨Stay Current with Trends
Research the latest trends and best practices in ServiceNow and IT service management. Being knowledgeable about industry developments shows your proactive attitude and commitment to continuous learning, which is something we value highly at StudySmarter.