At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences in a vibrant restaurant.
- Company: Join IGNI, a new Mayfair restaurant focused on wood-fired cooking and Michelin-level standards.
- Benefits: Enjoy competitive pay, 50% off meals, and tailored leadership development.
- Other info: Be part of a close-knit team with opportunities for growth and creativity.
- Why this job: Shape your career in hospitality while working in an ambitious and supportive environment.
- Qualifications: Experience in fine dining and a genuine love for creating memorable guest experiences.
The predicted salary is between 31500 - 38500 £ per year.
Location: IGNI, Mayfair, London
Position: Full-Time Restaurant Supervisor
Pay: Competitive hourly rate + shared service charge
About IGNI
IGNI, located in the heart of Mayfair, is the evolution of fire‑led dining. Led by Executive Chef Theo Clench and General Manager Gaelle Dubios, IGNI delivers an intimate and ambitious dining experience centred entirely around wood‑fired cooking. Although we are a new restaurant and have not yet achieved a Michelin star, our standards, ambition and attention to detail are firmly rooted in the Michelin dining environment. We are a small, close‑knit team where everyone plays an important role. We work as one, support one another and share responsibility for creating an exceptional experience for every guest.
The Opportunity
We are looking for an experienced and ambitious Restaurant Supervisor who is ready to take the next step in their hospitality career. This role is ideal for someone who wants to develop into an Assistant Restaurant Manager within the coming months, subject to performance, readiness and business needs. You will work closely with our General Manager, gaining hands‑on experience in leadership, team development, service standards and the day‑to‑day management of the restaurant. We are looking for someone who genuinely loves hospitality, takes responsibility and feels excited by the opportunity to help shape a growing restaurant.
What We're Looking For
- Previous experience as a Supervisor, Head Waiter or Senior Waiter within a fine‑dining or high‑end restaurant
- A genuine love of hospitality and creating memorable guest experiences
- A strong understanding of refined, detail‑focused service
- Ambition to progress into an Assistant Restaurant Manager position
- A responsible and dependable approach, with the confidence to take ownership
- Warm, polished and professional communication
- The ability to remain calm, organised and positive during demanding services
- A collaborative mindset and a desire to be part of a small team that works as one
- An interest in food, wine and the standards associated with Michelin‑level dining
- A commitment to learning, improving and helping others develop
Key Responsibilities
- Support the General Manager and wider leadership team in delivering smooth and exceptional services
- Lead by example on the restaurant floor, maintaining IGNI's standards at every stage of the guest journey
- Supervise and support the team before, during and after service
- Take ownership of a section while maintaining awareness of the wider restaurant
- Build genuine relationships with guests and confidently handle requests and feedback
- Maintain excellent knowledge of the menu, ingredients, wine and the IGNI concept
- Coordinate closely with the kitchen and front‑of‑house teams to ensure timing, communication and consistency
- Help train, coach and motivate junior team members
- Support opening and closing procedures and other operational responsibilities
- Identify opportunities to improve service and take responsibility for following through
- Contribute positively to a culture built on trust, accountability, excellence and teamwork
What You'll Receive
- Competitive pay
- Close mentoring and tailored leadership development
- Delicious and wholesome team meals
- 50% discount on food and beverages across the Creative Restaurant Group portfolio
- A day off on your birthday
- Annual Christmas party
- Referral bonuses
- Wagestream access
- 28 days' paid holiday
- The opportunity to help shape an ambitious new Mayfair restaurant
- A culture that champions responsibility, growth, creativity and excellence
Additional Information
Applicants must have the legal right to work in the UK without sponsorship.
Our Philosophy
Created to ignite, driven to evolve. At IGNI, fire transforms everything and so do we.
Supervisor employer: IGNI
At IGNI, located in the vibrant Mayfair, London, we pride ourselves on being an exceptional employer that values creativity, individuality, and a passion for hospitality. Our team enjoys competitive pay, tailored training opportunities, and a supportive work culture that fosters personal and professional growth, all while delivering an extraordinary dining experience driven by our unique wood-fired cooking philosophy. Join us to be part of a dynamic environment where your contributions are celebrated and every day offers a chance to ignite your potential.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IGNI. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IGNI
Don't be shy about reaching out to IGNI directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IGNI and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IGNI
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
