At a Glance
- Tasks: Lead service and create memorable dining experiences for guests.
- Company: IGNI, a unique fire-led dining experience in Mayfair, London.
- Benefits: Competitive pay, 50% discount on food, and tailored training opportunities.
- Other info: Enjoy a culture that champions growth, creativity, and excellence.
- Why this job: Join a passionate team and elevate your hospitality career in a creative environment.
- Qualifications: Experience in fine dining, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 32000 £ per year.
IGNI, located in the heart of Mayfair, London, is the evolution of fire-led dining. Built on years of culinary expertise, IGNI is a refined expression of cooking with fire—where flame is not just a tool, but a language. Every element of the experience is shaped by precision, restraint, and a deep respect for wood-fired cooking. At IGNI, we cook exclusively with wood—no electricity, no gas—creating a dining experience entirely driven by flame. With a focus on exceptional, globally sourced produce, particularly seafood, each ingredient is carefully sourced and transformed to reveal its full depth of flavour, texture, and character. Our approach is rooted in control, craftsmanship, and intention. Every dish reflects a balance between nature and technique, delivering an experience that is both elevated and immersive. We embrace individuality and diversity, fostering an environment where creativity thrives and where our team is empowered to deliver exceptional hospitality.
Position Available: Full-Time Head Waiter/Waitress
We are looking for an experienced and passionate Head Waiter/Waitress to lead service on the floor, ensuring every guest receives an exceptional and memorable dining experience.
What We’re Looking For
- Proven Experience – Previous experience as a Head Waiter/Waitress in a fine dining or high-end restaurant, with a strong understanding of elevated service standards
- Warm & Professional Demeanour – Ability to create genuine, memorable guest interactions while maintaining a polished and confident presence
- Attention to Detail – Precision in service, from table presentation to coordination with kitchen and floor teams
- Excellent Communication – Clear, confident, and composed communication, even in high-pressure service environments
- Leadership & Team Spirit – A natural leader who supports, guides, and motivates the team to deliver seamless service
- Passion for Hospitality – A genuine commitment to delivering excellence and continuously improving the guest experience
Key Responsibilities
- Lead a section, ensuring smooth, attentive, and refined service throughout
- Deliver a seamless guest journey from arrival to departure
- Maintain exceptional knowledge of the menu, ingredients, and concept
- Coordinate closely with kitchen and floor teams to ensure timing and quality
- Support and mentor junior team members, fostering development and consistency
- Uphold IGNI’s service standards and contribute to a positive, high-performing team environment
What You’ll Receive
- Competitive pay + shared service charge
- Delicious and wholesome team meals
- 50% discount on food and beverages across the Creative Restaurant Group portfolio
- Tailored training and development opportunities
- A day off on your birthday
- Annual Christmas party
- Referral bonuses
- Wagestream access
- 28 days paid holiday
- A culture that champions growth, creativity, and excellence
Additional Information: Applicants must have the legal right to work in the UK without sponsorship.
Head Waiter in City of Westminster employer: IGNI
At IGNI, located in the vibrant Mayfair district of London, we pride ourselves on being an exceptional employer that values creativity, individuality, and a passion for hospitality. Our team enjoys competitive pay, tailored training opportunities, and a supportive work culture that fosters personal and professional growth, all while delivering an extraordinary dining experience driven by our unique wood-fired cooking philosophy. Join us to be part of a dynamic environment where your contributions are celebrated and every day offers a chance to excel in the art of fine dining.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IGNI. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IGNI
Don't be shy about reaching out to IGNI directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IGNI and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IGNI
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
