Senior IT Support Technician: Escalation & Endpoint Lead

Senior IT Support Technician: Escalation & Endpoint Lead

Full-Time On-site
Igne Group

Igne Group Limited is seeking an experienced Senior IT Support Technician in Ross-on-Wye to act as the main escalation point for Level 1 Service Desk issues and to mentor junior staff. You will manage Windows 11 desktops, Microsoft 365, Intune, Entra ID/Azure AD, and AD objects while supporting IT projects and security initiatives.

The role emphasizes ownership of incidents, strong troubleshooting, and proactive documentation.

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Senior IT Support Technician: Escalation & Endpoint Lead employer: Igne Group

Join a dynamic and innovative team as a Bid Engineer in our Specialist Drilling division, where your expertise will be valued and nurtured. We offer a supportive work culture that prioritises employee growth through continuous training and development opportunities, all while enjoying the benefits of a competitive salary and a collaborative environment. Located in a thriving area, our company stands out for its commitment to excellence and employee well-being, making it an ideal place for those seeking meaningful and rewarding employment.

Igne Group

Contact Details:

Igne Group Recruitment Team