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- Tasks: Lead a busy automotive workshop, ensuring high-quality repairs and customer satisfaction.
- Company: Join a market-leading automotive business in Manchester with a focus on excellence.
- Benefits: Enjoy a competitive salary, company car, bonus scheme, and pension plan.
- Why this job: Be part of a dynamic team, drive operational improvements, and make a real impact.
- Qualifications: Experience in management within mechanical or bodyshop environments is essential.
- Other info: Long-term, stable employment with opportunities for growth and development.
The predicted salary is between 36000 - 54000 £ per year.
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We are currently recruiting a Workshop Manager for our client’s busy automotive operation in Manchester. This is an excellent opportunity for an experienced leader with both mechanical and bodyshop knowledge to take on a key operational management role, with responsibility for day-to-day workshop performance, people management and customer satisfaction.
The Role:
As Workshop Manager, you’ll lead a busy operation, overseeing all aspects of workshop performance including mechanical and cosmetic repairs, health and safety, people management and customer service. You’ll also act as Duty Manager in the Centre Manager’s absence and work closely with the wider site management team.
Key responsibilities include:
- Oversee the workshop team, ensuring high-quality and efficient repair work is completed on time.
- Deputise for the Centre Manager and other Duty Managers when required.
- Lead on health and safety, operational standards, and compliance within the workshop.
- Manage WIP and production volumes, achieving operational KPIs and financial targets.
- Support with recruitment, training, performance management, and staff wellbeing.
- Handle internal and external queries or complaints, ensuring swift resolution.
- Identify opportunities for operational improvements and support wider business initiatives.
What We’re Looking For:
- Experience in a supervisory or management role within a mechanical or bodyshop environment.
- Strong understanding of both mechanical and cosmetic vehicle repair processes.
- Excellent people management and leadership skills.
- Good IT and reporting skills, including experience with Microsoft Office.
- Full UK driving licence.
- Strong attention to detail, time management, and ability to prioritise under pressure.
- Comfortable dealing with customer queries and escalations.
- Experience working to ISO standards and health & safety frameworks (desriable).
What’s On Offer:
- Competitive salary of £45,000 per annum.
- Company car.
- Bonus scheme based on site performance.
- Company pension scheme.
- Long-term, stable permanent employment with a market-leading automotive business.
If this sounds like the opportunity for you, apply now with your CV, or call 01455 891358 (option 1), and a member of our team will be in touch to discuss the next steps!
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Workshop Manager employer: Igloo
Contact Detail:
Igloo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry. Being knowledgeable about advancements in mechanical and bodyshop processes will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who have experience in workshop management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational performance in previous roles. Highlighting your leadership skills and ability to handle customer queries effectively will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and culture to align your approach during interviews. Understanding their commitment to health and safety, as well as customer satisfaction, will help you demonstrate that you're a perfect fit for the Workshop Manager role.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervisory or management roles within mechanical or bodyshop environments. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to manage workshop performance.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Workshop Manager role. Mention your understanding of mechanical and cosmetic vehicle repair processes, and how your experience aligns with the company's operational standards and health & safety frameworks.
Showcase Relevant Skills: In your application, clearly outline your IT and reporting skills, particularly your proficiency with Microsoft Office. Highlight your attention to detail, time management abilities, and experience in handling customer queries and complaints.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the Workshop Manager position.
How to prepare for a job interview at Igloo
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and resolved conflicts.
✨Know Your Technical Stuff
Brush up on your mechanical and bodyshop knowledge. Be ready to discuss specific repair processes and any relevant experience you have with ISO standards and health & safety frameworks.
✨Prepare for Customer Scenarios
Since customer satisfaction is key, think of examples where you've handled customer complaints or queries effectively. Highlight your problem-solving skills and ability to maintain a positive customer experience.
✨Demonstrate Your Operational Insight
Be prepared to discuss how you would manage workshop performance and achieve operational KPIs. Think about ways you've identified operational improvements in previous roles and be ready to share those insights.
