We are currently recruiting for an experienced Strategic Account Manager to join a growing automotive operation. This is an excellent opportunity for an experienced Account Manager or Client Services professional to take ownership of a key automotive account, ensuring exceptional service delivery while identifying opportunities to strengthen and grow the client relationship.
The Role:
As a Strategic Account Manager, your responsibilities will include:
- Acting as the primary point of contact for a key client, building and maintaining strong, long-term relationships.
- Managing day-to-day account performance, ensuring contractual service levels and KPIs are consistently achieved.
- Working closely with operational teams to coordinate activity forecasts and resource planning.
- Leading regular client meetings and operational reviews, providing updates on performance, ongoing projects, and improvement plans.
- Supporting financial administration, including purchase order management, invoice validation, and budget forecasting.
- Producing performance reports and analysing operational data to identify trends, opportunities, and potential risks.
- Identifying opportunities to improve operational efficiency and develop additional business within the account.
- Preparing and delivering professional presentations and reports to both clients and internal stakeholders.
The Person:
The successful candidate will have:
- Previous experience in Account Management, Client Services, or a similar customer-focused role.
- Excellent relationship-building, communication, and stakeholder management skills.
- Strong commercial awareness and the ability to manage multiple priorities.
- Good analytical skills with experience interpreting operational and performance data.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Confidence presenting to clients and senior management.
- A proactive, organised, and professional approach to work.
- Experience within the automotive, fleet, logistics, or vehicle refurbishment sectors would be advantageous but is not essential.
What We Offer:
- Salary up to £55,000 per annum (depending on experience).
- Company pension.
- Onsite parking when attending the office.
Location: This is a hybrid role, with approximately 2-3 days per week based on site in Upper Heyford, and the remainder working from home.
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Strategic Account Manager in Harwell employer: Igloo
Join a leading UK automotive company that values precision and teamwork, offering a competitive salary of up to £45,000 a year for the Vehicle Damage Assessor role. With a strong focus on employee development, a collaborative work culture, and opportunities for career advancement, this company is dedicated to fostering a rewarding environment where your skills can thrive.
