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- Tasks: Manage client accounts, handle bookings, and ensure smooth operations in a busy automotive environment.
- Company: Join a dynamic automotive and logistics operation in Chipping Warden.
- Benefits: Weekly pay, company pension, and free onsite parking.
- Why this job: Be part of a team that values communication and customer satisfaction.
- Qualifications: Previous admin experience is essential; automotive or logistics experience is a plus.
- Other info: Great opportunity for career growth with support from our recruitment team.
The predicted salary is between 30000 - 42000 £ per year.
We are currently recruiting an Account Administrator to join a busy automotive and logistics operation based in Chipping Warden. This is a varied role where you’ll support the day-to-day management of key client accounts, ensuring smooth operations, excellent communication, and high levels of customer satisfaction.
The Role:
- Manage client communication, handling bookings, queries, and updates.
- Input and amend bookings on internal systems, ensuring data accuracy and smooth coordination.
- Monitor client KPIs, service performance, and escalate any risks or issues when required.
- Support with complaints handling, ensuring swift resolution and accurate CRM recording.
- Run daily reports to track vehicle movements, booking requirements, and fleet activity.
- Coordinate vehicle collections, deliveries, and de-fleets with clients and internal teams.
- Liaise with field-based teams to arrange customer programmes and resolve operational issues.
- Support with client reviews, performance trackers, and admin tasks.
- Assist with PCN/speeding fines management, ensuring accurate and timely handling.
- Carry out general administration, including maintaining accurate records and inbox management.
About You:
- Previous experience in administration is essential; experience in automotive or logistics is desirable.
- Excellent communication and customer service skills.
- Strong attention to detail with a logical, methodical approach to tasks.
- Highly organised and able to work under pressure to meet deadlines.
- Confident using Microsoft Office and internal databases or CRM systems.
- Proactive, professional, and able to work both independently and as part of a team.
- Full UK driving licence preferred; flexibility to occasionally travel to other sites if required.
What We Offer:
- Weekly pay during temporary period with Igloo
- Company pension
- Free onsite parking
- Support from Igloo’s recruitment and payroll teams
- Commutable from: Banbury, Brackley, Daventry, Northampton, Royal Leamington Spa, Rugby, Towcester.
Interested? Apply today with your CV and a member of our team will be in touch to discuss the next steps!
Accounts Administrator in Banbury employer: Igloo
Contact Detail:
Igloo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Administrator in Banbury
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and what makes them tick. This way, when you get that interview, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Accounts Administrator in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administration experience, especially in automotive or logistics. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves a lot of client communication, it’s important to demonstrate your excellent communication and customer service skills. Use examples from your past roles to illustrate how you’ve handled queries and resolved issues.
Be Detail-Oriented: Attention to detail is key for this position. When writing your application, make sure to proofread for any errors and ensure that all information is accurate. We appreciate a methodical approach, so show us you’ve got it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get in touch with you quickly. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Igloo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Accounts Administrator role. Familiarise yourself with the key responsibilities like managing client communication and handling bookings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved issues or handled complaints swiftly, as these experiences will highlight your customer service skills.
✨Demonstrate Attention to Detail
As an Accounts Administrator, attention to detail is key. Be ready to discuss how you ensure data accuracy and manage records. You could even bring a sample report or document you've worked on to showcase your methodical approach to tasks.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about potential challenges you might face in the role, such as managing multiple bookings or resolving client complaints. Prepare your responses by outlining how you would handle these situations, demonstrating your proactive and organised nature.
