We are currently recruiting an Account Executive to join a busy automotive and logistics operation based in Chipping Warden. This is a varied role where you’ll support the day-to-day management of key client accounts, ensuring smooth operations, excellent communication, and high levels of customer satisfaction.
The Role:
Manage client communication, handling bookings, queries, and updates.
Input and amend bookings on internal systems, ensuring data accuracy and smooth coordination.
Monitor client KPIs, service performance, and escalate any risks or issues when required.
Support with complaints handling, ensuring swift resolution and accurate CRM recording.
Run daily reports to track vehicle movements, booking requirements, and fleet activity.
Coordinate vehicle collections, deliveries, and de-fleets with clients and internal teams.
Liaise with field-based teams to arrange customer programmes and resolve operational issues.
Support with client reviews, performance trackers, and admin tasks.
Assist with PCN/speeding fines management, ensuring accurate and timely handling.
Carry out general administration, including maintaining accurate records and inbox management.
About You:
Previous experience in administration is essential ; experience in automotive or logistics is desirable .
Excellent communication and customer service skills.
Strong attention to detail with a logical, methodical approach to tasks.
Highly organised and able to work under pressure to meet deadlines.
Confident using Microsoft Office and internal databases or CRM systems.
Proactive, professional, and able to work both independently and as part of a team.
Full UK driving licence preferred; flexibility to occasionally travel to other sites if required.
What We Offer:
Weekly pay during temporary period with Igloo
Company pension
Free onsite parking
Support from Igloo’s recruitment and payroll teams
Commutable from: Banbury, Brackley, Daventry, Northampton, Royal Leamington Spa, Rugby, Towcester.
Interested?
Apply today with your CV and a member of our team will be in touch to discuss the next steps!
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