We are currently recruiting for an experienced Vehicle Damage Assessor to join a busy automotive operation in Swindon. This role involves preparing accurate vehicle damage estimates, planning repairs and working closely with insurers, customers and workshop teams to ensure repairs are completed efficiently and to a high standard.
The Role:
- Prepare manual and computerised vehicle damage estimates in line with insurer and customer requirements.
- Ensure estimates reflect repair feasibility, quality standards and profitability.
- Maintain accurate estimate records and identify work requiring authorisation.
- Liaise with insurers and customers to obtain authorisation and follow up on outstanding estimates.
- Order and verify parts, ensuring correct specification, quantity, labelling and traceability.
- Communicate repair requirements clearly to bodyshop personnel.
- Coordinate with the workshop on vehicles deemed a total loss, as agreed with the insurer.
- Support the workshop team to reduce errors, delays and rework.
- Follow company health and safety procedures and maintain accurate records.
- Support, guide and, where appropriate, supervise VDA Apprentices.
What We're Looking For:
- Previous experience in vehicle damage assessment or estimating within a bodyshop or accident repair environment.
- Knowledge of insurer requirements, estimating systems and repair planning.
- Strong attention to detail and accuracy.
- Effective communication skills when dealing with workshop staff, insurers and customers.
- Good organisational and record-keeping skills.
- An understanding of health, safety and workshop compliance procedures.
- The ability to work independently and as part of a team.
- A minimum of 3 years’ experience is preferred.
- IMI Accreditation in Vehicle Damage Assessment is preferred.
- Familiarity with Audatex and Autoflow is preferred.
What We Offer:
- Competitive salary plus team bonus opportunities.
- 30 days’ holiday including public holidays, with additional days awarded for long service.
- Pension contributions.
- Recommend-a-friend technician bonus incentive.
- Long service awards.
- Colleague recognition scheme.
- Health cash plan to claim back medical costs.
- Rewards platform offering high street discounts.
- Cycle to work scheme.
- Free onsite parking.
Commutable from:
Swindon, Royal Wootton Bassett, Highworth, Cirencester and surrounding areas.
Vehicle Damage Assessor in Swindon employer: Igloo Recruitment
Join a leading automotive company in the UK as a Vehicle Paint Sprayer, where you'll thrive in a dynamic and fast-paced bodyshop environment. We offer competitive weekly pay, a supportive work culture, and opportunities for long-term career growth, all while ensuring you have the tools and resources needed to excel in your craft. With onsite parking and a strong focus on quality and productivity, this role is perfect for those looking to make a meaningful impact in the automotive industry.