We are currently recruiting for an experienced Workshop Controller to join a busy automotive operation in Plymouth. This role involves coordinating workshop activities, managing repair workflows and supporting a multi-skilled team to ensure repairs are completed efficiently, safely and to the required quality standards.
The Role:
- Oversee and coordinate repair processes from strip-down through to final quality checks.
- Allocate work to technicians based on skill, experience, workload and job priority.
- Lead daily production meetings, review job progress and address delays.
- Monitor workflow and resolve technical, resource or scheduling issues.
- Ensure repairs meet manufacturer repair methods, BS10125:2022 standards and company quality procedures.
- Keep repair documentation, job cards and management systems accurate and up to date.
- Monitor apprentice work to ensure tasks are appropriate to their learning level and supervised.
- Maintain professional standards, discipline and productivity across the workshop.
- Support staff development, training and continuous improvement.
- Liaise with VDAs, Customer Service teams and other departments to support parts availability and repair planning.
- Ensure workshop tools, equipment and machinery are maintained and compliant with security requirements.
- Maintain high standards of housekeeping, waste management, environmental compliance and safe working practices.
What We’re Looking For:
- Proven workshop management experience within an accident repair centre, bodyshop or automotive environment.
- Knowledge of repair processes, manufacturer repair methods and BS10125:2022 quality standards.
- Strong organisational and workflow management skills.
- The ability to allocate work effectively and monitor productivity across a multi-skilled team.
- Experience supervising and developing workshop staff, including apprentices.
- Awareness of health, safety and environmental compliance in a workshop environment.
- Strong communication and interpersonal skills.
- The ability to resolve operational or technical issues efficiently.
- A minimum of 3 years’ experience in vehicle accident repairs is preferred.
- Experience with workshop management software, digital job tracking, parts management or continuous improvement is desirable.
What We Offer:
- Competitive salary plus team bonus opportunities.
- 30 days’ holiday including public holidays, with additional days awarded for long service.
- Pension contributions.
- Recommend-a-friend technician bonus incentive.
- Long service awards.
- Colleague recognition scheme.
- Health cash plan to claim back medical costs.
- Rewards platform offering high street discounts.
- Cycle to work scheme.
Commutable from:
Plymouth, Ivybridge, Saltash, Tavistock and surrounding areas.
If this sounds like the opportunity for you, a member of our team will be in touch to discuss the next steps!
Workshop Controller in Plymouth employer: Igloo Ltd
Join our dynamic automotive preparation centre in Peterborough, where we prioritise a collaborative work culture and offer excellent employee growth opportunities. As an MET Technician, you'll benefit from weekly pay, a company pension, and the chance to transition from temporary to permanent employment with a leading business in the industry, all while working in a modern workshop environment that values quality and efficiency.
