We are looking for a Damage Administrator to work for a very niche and busy sector of the automotive industry. This role is crucial in maintaining the seamless operation of the workshop and body shop process, managing and processing claims, job cards, updating systems, and ensuring overall efficiency to stringent timelines.
Responsibilities:
- Damage Claims Processing: Prepare, submit, and follow up on damage claims with liable parties, ensuring accurate documentation and compliance with procedure.
- Documentation and Records: Analyse and maintain detailed records of all damage claims, including damage type, carrier, costs and repair methods.
- Customer Support: Address customer inquiries related to damage authorisation status and repair status.
- Coordination: Work closely with the rest of the team and other teams on site to ensure timely resolution of claims and repairs.
- Compliance: Stay updated on required information to ensure smooth processing of claims and reduce turnaround time in getting claims authorised and paid.
Skills and Qualifications:
- Strong organisational and multitasking abilities.
- Attention to detail and ability to work tight deadlines.
- Proficiency in office software and database management.
- Previous administration experience (automotive experience preferred).
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Damage Administrator in Bicester employer: Igloo Ltd
Join our dynamic automotive preparation centre in Peterborough, where we prioritise a collaborative work culture and offer excellent employee growth opportunities. As an MET Technician, you'll benefit from weekly pay, a company pension, and the chance to transition from temporary to permanent employment with a leading business in the industry, all while working in a modern workshop environment that values quality and efficiency.
