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- Tasks: As a Credit Controller, you'll manage customer debts and ensure timely payments.
- Company: Igloo Books Ltd is a dynamic book publishing company with a vibrant culture.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Join us to build relationships and contribute to our success in a creative industry.
- Qualifications: Strong communication skills and teamwork experience are essential.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Reporting to: Credit Control Manager
Location: Cottage Farm, Mears Ashby Road, Sywell, Northamptonshire, NN6 0BJ
Working pattern: Hybrid - minimum of two days per week in the office; up to three days per week working from home
Department: Finance
General Summary
Igloo is seeking a credit controller, who will play a key role in collecting the debt in a timely and courteous manner. This role will be providing assistance to the credit control manager.
Key responsibilities
- To pro-actively contact the customer to make sure that they have all the information to pay the debt on time
- To chase for all overdue debt
- Process requests for new accounts
- Cash allocation
- Effective interaction with colleagues in different departments to agree appropriate approach to client query and dispute resolution
- Maintain the customer accounts so that they are clean and presentable
- Build relationships with customers
- Support the Credit Manager with timely information
- Liaise with the sales team to ensure that they are aware of the customers situation
- Contribute to collection targets and other KPI's both individually and for the team
Qualifications and Experience
- Must be able to work to deadlines
- Excellent written and telephone communication skills
- Experience of being a team player
If you are interested in this role, please apply via our website. We look forward in hearing from you.
Credit Controller employer: Igloo Books Limited
Contact Detail:
Igloo Books Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Credit Controller. Understanding the importance of timely debt collection and customer relationship management will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with professionals in the finance sector, especially those who work in credit control. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with cash allocation and dispute resolution. Be ready to share specific examples that highlight your problem-solving skills and ability to maintain clean customer accounts.
✨Tip Number 4
Showcase your communication skills by practising how you would approach a customer about overdue debts. Being able to convey information clearly and courteously is crucial for this role.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Credit Controller position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in credit control or finance. Emphasise your communication skills, ability to meet deadlines, and any relevant achievements that demonstrate your capability in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed, such as managing customer accounts or resolving disputes.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller.
How to prepare for a job interview at Igloo Books Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of cash flow, debt collection processes, and key performance indicators (KPIs) relevant to the role. Being able to discuss these confidently will impress the interviewers.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Prepare examples of how you've successfully resolved disputes or communicated with customers in the past. Highlight your ability to maintain professionalism while being courteous, as this is key to building relationships.
✨Show Team Spirit
The job requires interaction with various departments, so be ready to discuss your experience as a team player. Share specific instances where you collaborated with others to achieve a common goal, especially in finance-related tasks.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face as a Credit Controller, such as handling overdue accounts or customer disputes, and prepare your approach to resolving them effectively.