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- Tasks: Lead and coordinate the Planning and Service Team to meet customer needs.
- Company: Join Holmen Board and Paper, a Swedish company with a focus on sustainability.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and a generous pension plan.
- Why this job: Make a positive impact in a pioneering, customer-oriented business.
- Qualifications: Degree level education and strong problem-solving skills required.
- Other info: On-site role with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for an experienced Planning & Services Manager to join our skilled team at the Workington Mill. Joining us on a full-time, permanent basis, you will receive a competitive salary and become part of our welcoming team. Holmen Board and Paper is a Swedish company and a member of the Holmen Group. The Workington Mill produces premium paperboard under the brand Incada. Our paperboard is an integral part of the shopping experience for our clients' customers. Since 2013 we have powered the mill almost entirely by fossil fuel free energy. We value our employees and products highly. Today we are approximately 340 co-workers. Our integrated pulp and paperboard mill is located to the west of the beautiful Lake District in the north of England.
Your future challenge: As Planning and Service Manager, you will join a well-established Company that truly values the wellbeing of its employees. Reporting to the Head of Finance and Supply Chain, you will manage and develop the Planning and Service Team within budget frames, policies and overall objectives of the Mill, and implement and follow up on service offerings. The holder of this position will be expected to work closely with Customers, Customer Service, Supply Chain, Logistics and internal functions throughout the mill (Board making, Technical Services).
What we will offer you:
- A competitive salary (depending on experience)
- 33 days annual leave (inclusive of bank holidays) and the option to buy additional holidays
- Generous contributory pension plan
- 3 x Life Assurance cover
- A range of benefits to support your health & wellbeing
- Private medical insurance
- Employee assistance programme
- Bi-annual eye test at local optician
- Flu vaccinations
- Annual uniform allowance
- Proactive medical screening with on-site OHT support
- On-site staff canteen
- Cycle to work scheme
- Family friendly procedures including enhanced maternity leave and menopause policy
- Exclusive staff discounts and deals through Benefit Hub
- Active Social Club with money off local entertainment vendors and regular events throughout the year
As our Planning & Services Manager, your responsibilities would include:
- Initiating, leading and co-ordinating work within the Planning and Service Team and where necessary across the Mill and Sales organisation.
- Delivering Customer requirements On Time and In Full.
- Planning and Service team development and competence.
- Maximising Mill Quality efficiency through effective planning.
- Providing prompt and accurate response to enquiries from Sales Team.
- Stock level maintenance.
- Managing volumes and throughput in despatch to ensure a smooth operation.
- Monthly operation reviews of transport providers.
- Monitoring pallet supplier efficiency.
- Service development project portfolio.
What we're looking for in our Planning & Services Manager:
- Excellent problem-solving skills
- Flexible and service minded attitude
- Strong influencing and communication skills at all levels of the organisation
- Educated to Degree level (BSc/BA), highly numerate and strong computer skills
- Experience in managing personnel
- Appropriate training in both the working environment and Health and Safety
- Basic knowledge of the Pulp and Paper process and Mill capabilities
- Knowledge of Sales & Marketing, Logistics and Purchasing organisations
- Knowledge of Customer Service requirements
- Knowledge of the Company's IT system – in particular Oscar, MiMi, Tips Plan and Hipos
Normal hours of work are 0830-1631 hours, Monday to Friday. This is an on-site role. Closing Date: 1800 hours on 30th January 2026.
If you're looking for the opportunity to challenge yourself and make a positive impact with a pioneering customer-orientated business, we'd love to hear from you. Please click Apply Now to be considered as our Planning & Services Manager. Disabled applicants are welcome and encouraged to apply. We will make accommodations during the recruitment process to ensure accessibility. We are devoted and committed to developing our teams and ensuring that our staff have the courage, commitment and responsibility to perform at their best. We provide significant resources to enable you to achieve your potential and expect our staff to perform to the best of their ability at all times.
Holmen is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Planning & Services Manager in Workington employer: Iggesund Paperboard
Contact Detail:
Iggesund Paperboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning & Services Manager in Workington
✨Tip Number 1
Network like a pro! Reach out to current employees at Holmen Board and Paper on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes Holmen tick, especially their commitment to sustainability and employee wellbeing.
✨Tip Number 3
Practice your problem-solving skills! As a Planning & Services Manager, you'll need to demonstrate how you tackle challenges. Think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Planning & Services Manager in Workington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planning & Services Manager role. Highlight relevant experience and skills that match the job description, especially in planning, service management, and team leadership.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Holmen. Share specific examples of your problem-solving skills and how you've successfully managed teams in the past.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to communicate effectively in your application. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Iggesund Paperboard
✨Know Your Stuff
Make sure you brush up on your knowledge of the pulp and paper process, as well as the specific capabilities of the Workington Mill. Familiarise yourself with the company's IT systems like Oscar and MiMi, as these will likely come up during your interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about situations where you had to influence others or coordinate across teams, as this is key for the Planning & Services Manager role.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since strong communication skills are essential, consider doing mock interviews with a friend or using video calls to refine your delivery.
✨Demonstrate Your Flexibility
Be ready to discuss how you've adapted to changing circumstances in past jobs. Highlight your service-minded attitude and how it has positively impacted customer satisfaction or team dynamics.
