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- Tasks: Help customers with Business Continuity and Disaster Recovery strategies while collaborating with a skilled team.
- Company: Join IGEL, a forward-thinking tech company focused on innovation and teamwork.
- Benefits: Competitive salary, travel opportunities, and a supportive learning environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact by ensuring business resilience and continuity for valued clients.
- Qualifications: 5+ years in BC/DR, strong communication skills, and a proactive attitude.
The predicted salary is between 60000 - 80000 ÂŁ per year.
LOCATION: EMEA - preferred locations: Reading, UK / Bucharest, Romania / Nordics (Sweden, Denmark)
THE ROLE: The Solutions Architect Business Continuity & Disaster Recovery (m/f/d) is part of IGEL Global Advanced Services team and operates as a highly skilled technical and business resource. This position works directly with IGEL's Sales, Sales Engineering, and Customer Success teams to provide advanced and in-depth technical solution consultation for our valued customers. A strong desire to learn and a “can do” attitude is needed. You will be working with an experienced, motivated team willing to share their knowledge and experience to help you expand your skillset and succeed in reaching your goals.
TASKS AND RESPONSIBILITIES:
- Provide customers and partners with Business Continuity planning, implementation, and testing of business continuity and disaster recovery strategies.
- Provide Business Continuity/ Disaster Recovery best practices for partners and customers; build and maintain customer and partner rapport; ensure clear, professional communication between our teams and the customer.
- Maintain knowledge of Business Continuity/ Disaster Recovery technology trends by attending training courses and reviewing current technical publications.
- Use of remote tools to assist customers; troubleshoot and debug Citrix, VMware, AVD, Amazon Workspace and RDS sessions on the IGEL OS.
- Install, configure and Optimize the IGEL OS Solutions. Up to 50% travel is required for this position.
EXPERIENCE AND QUALIFICATIONS:
- Experienced BC/DR Specialist (5+ years) to lead planning, implementation, and testing of continuity and disaster recovery strategies.
- 5+ years relevant engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the IT industry.
- Experience with application and desktop virtualization platforms (VMware Horizon, Citrix Virtual Apps and Desktops, Microsoft Remote Desktop Services).
- Experience with cloud-based technologies (Azure, AWS, Citrix Cloud, etc.).
PREFERRED QUALIFICATIONS:
- Flexibility, integrity and creative problem-solving skills are imperative to success in this role.
- Ability to be a team player who is influential and builds good working relationships across all levels.
- Very strong written and verbal communication skills with an ability to communicate effectively with sales engineers, sales teams and management.
- Ability to provide valuable content in the form of a presentation to many people; ability to use Video Conferencing Tools to provide remote sessions with customers.
- Ability to work independently, under pressure, and multi-task.
- Be Strong with creating Guides to benefit the entire engineering team at IGEL.
- Be willing to pitch in and be part of the team in all aspects of company life.
- Be proactive and able to adapt to continuous innovations.
- Very good self-management skills, such as personal organization and time-keeping.
- An inner drive to do what’s best for the customer.
- Ability to Scope Projects.
- Ability to Work with Sales on upselling while engaged with customers.
If you have any questions about the position or application process, our Talent Acquisition Team is happy to assist.
Solutions Architect Business Continuity & Disaster Recovery (m/f/d) - EMEA employer: IGEL
Contact Detail:
IGEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect Business Continuity & Disaster Recovery (m/f/d) - EMEA
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your experience with Business Continuity and Disaster Recovery. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to your field. Mock interviews with friends or mentors can help you nail your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Solutions Architect Business Continuity & Disaster Recovery (m/f/d) - EMEA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience in Business Continuity and Disaster Recovery, and show us how your skills align with what we're looking for.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and teams, let your written communication shine! Use clear, professional language and make sure to proofread for any typos or errors before hitting send.
Demonstrate Your Technical Know-How: We want to see your expertise in action! Include specific examples of your experience with BC/DR strategies and relevant technologies like VMware or AWS. This will help us understand how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our online portal! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're keen to join our team!
How to prepare for a job interview at IGEL
✨Know Your BC/DR Stuff
Make sure you brush up on your Business Continuity and Disaster Recovery knowledge. Familiarise yourself with the latest trends and best practices in the field, especially around technologies like VMware, Citrix, and cloud solutions. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Communication Skills
Since this role involves working closely with sales and customer success teams, practice articulating complex technical concepts in a clear and concise manner. Prepare examples of how you've effectively communicated with different stakeholders in the past, as this will be crucial for building rapport with customers.
✨Demonstrate Your Problem-Solving Ability
Be ready to share specific instances where you've tackled challenges in BC/DR planning or implementation. Highlight your creative problem-solving skills and how you've adapted to unexpected situations. This will help illustrate your 'can do' attitude that the company is looking for.
✨Prepare for Technical Scenarios
Expect to face some technical questions or scenarios during the interview. Brush up on troubleshooting techniques for remote tools and virtualisation platforms. Practising how you would approach common issues can give you an edge and demonstrate your hands-on experience.