Insights Analyst (Mandarin) in Watford

Our team are looking for an insight analyst with a passion for retail, market research and data. You’ll be inquisitive, have an interest in retail (FMCG ideally) and want to be an important part of a dynamic and progressive environment, engaging with customers in a rapidly changing, agile retail world. You’ll be looking for the opportunity to develop your voice and share thoughts that help our customers grow.

This is a role in our retail insight team, driving insights and predictions for commercial success with knowledge of global food and consumer goods retailing. From our unparalleled industry relationships and access, you'll travel to markets and be able to build your network with retailers, seeing and understanding first-hand what affects them. The role will also work alongside our UK, supply chain and global thought-leaders within the wider team, with the opportunity to collaborate across projects.

The responsibilities

• Reporting to an Insight Manager, you will support & build insights from your market visits and our network of industry contacts.
• You will deliver reports on a variety of retail trends and developments, providing actionable insight to our clients through IGD’s Retail Analysis web-based platform.
• You’ll support the creation of articles and track best practices and innovations on the latest retail developments, incorporating your research into IGD reports and presentations.
• You’ll be supporting our ongoing primary research with retailers, manufacturers and trade bodies through calls and market visits.
• You will deliver high-quality virtual or in-person presentations and webinars for our clients to showcase our insight and raise awareness and build the reputation of our global research programme.
• You may also play a role in supporting consulting projects, providing commercially focused insights that exceed clients’ expectations in terms of quality and depth of insisting.
• You’ll help maintain and update our extensive IGD retailer database, using primary research to forecast key retailer metrics and growth estimates, and provide your own perspective, to inform our subscribers’ decision-making and business planning routines.

Focus on personal development

As a self-motivated learner, with a curious mind, you’ll support IGD’s research programme and your own personal development journey. By actively developing an internal & external network and using feedback from colleagues and customers you’ll be able to continually improve IGD’s content and the quality of our insights and research. Your line manager will support you in your short/long-term personal development goals and help identify and provide training.

What you bring

• Fluent in Mandarin.
• Knowledge and experience of the grocery and consumer goods industry (or a keen interest).
• Experienced in working with excel data sets and forecasting.
• The ability to plan and manage your own workload.
• Proficiency in presenting information to audiences, either virtually or in person, providing opinions on key topics of relevance that drive impact for the customer.
• Experience in writing online content/presentations/reports.
• PowerPoint, Excel, and Word skills with the ability to turn multiple sources of information into meaningful insights and reporting.
• A team player with a collaborative mindset who takes pride in maintaining high standards in your own work and meeting deadlines.
• Capable of adapting priorities under pressure with a positive approach to change.
• A curiosity for learning and sharing your knowledge, with an ability to think creatively and to innovate, with an ethos of continuous improvement and constantly pushing the boundaries.
• Confident to travel independently and deliver research trips that fuel our research programme.

The rewards

We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered & trusted to manage your time.

The location

We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from central London.

More about our people

We’re looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our customers and themselves. We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We therefore welcome applications from diverse candidates. This includes people with disabilities, so please discuss any adjustments that you may require throughout the selection.

About IGD

At IGD (Institute of Grocery Distribution), we serve as a unique, impartial force for good, driven by our charitable status and commitment to public benefit. Our purpose is clear: to unite and inspire everyone to deliver a thriving food system. We achieve this by acting as a trusted convener, uniting stakeholders from across the entire agrifood supply chain to address critical challenges. We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. By providing evidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions that not only benefit their operations but also contribute to the collective good of society.