At IGD, we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us. That’s where you come in. We’re looking for an IT Operations Technician who will assist the team with day-to-day business as usual activities, troubleshooting, problem resolution and project work. What you’ll do Assist with business-as-usual tasks and activities such as the joiner, mover and leaver process, incident tickets within our ITSM platform , security-related tasks, and other user requests. Take part and help at IGD industry events. Add your own technical knowledge to enhance and improve the IGD Technology Team. Take part in delivering IGD Technology projects and initiatives. What we’re looking for A passion for IT and things “tech”. 1-3 years experience in an IT role. Preferably some experience of working with internal stakeholders. An eye for detail, good troubleshooting and out of the box thinking skills paired with good written and verbal communication skills. The rewards We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our clients and themselves. We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We welcome applications from diverse candidates. Please discuss any adjustments that you may require throughout the selection and assessment process. More about IGD We are a strategic insight foresight and learning organisation. Here to unite the industry and benefit society. We invest all our profit into Social Impact. We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. By providing evidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions that benefit their operations and contribute to the collective good of society. #J-18808-Ljbffr
IT Operations Technician employer: IGD (Institute of Grocery Distribution)
As a leading research and nonprofit organization based in Watford, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development and a commitment to making a positive impact in the events industry, we offer competitive benefits and a hybrid working model that promotes work-life balance. Join us to be part of a team that values innovation and meaningful contributions to the community.
Contact Details:
IGD (Institute of Grocery Distribution) Recruitment Team
