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- Tasks: Lead the design and delivery of impactful learning programmes at IGD.
- Company: IGD is a unique organisation focused on making a positive societal impact through insightful research.
- Benefits: Enjoy a market-leading pension, bonus scheme, flexible leave options, and generous medical insurance.
- Why this job: Join a dynamic team dedicated to operational excellence and social change in the grocery sector.
- Qualifications: Proven project management skills and strong communication abilities are essential; line management experience is a plus.
- Other info: We embrace diversity and welcome applications from all backgrounds, including those with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
Do you have a passion for operational excellence and effective delivery of impactful learning programmes? We are looking for an exceptional Head of Operations who can ensure best in class delivery of IGD’s learning programmes.
About the role
As Head of Operations, Learning Programmes, your role is to lead the design and delivery of IGD’s learning programmes. You will build and manage the annual operational plan to deliver the IGD business plan and organisational targets. You will lead and develop the learning operations team, and you will build a network of internal and external stakeholders to develop IGD’s learning programmes.
Team management and planning
You will be accountable for tracking learning KPIs, reporting on progress, identifying risks/opportunities and recommending action. You will manage the annual learning budget, ensuring it delivers the best value for IGD. Supporting the Director of Learning and Development Programmes, you will contribute to long-term strategic planning. You will manage and develop the learning operations team.
Stakeholder management and communication
Work with colleagues across IGD to develop and maintain a network of external stakeholders to engage in our programmes. Work in partnership with the Marketing team to develop effective communications plans to raise awareness and drive engagement with IGD’s Learning programmes. Manage relationships with providers (e.g., LMS platform provider). Champion Learning across IGD, ensuring internal understanding and supporting colleagues with your expertise.
Thought Leadership
You will develop and maintain sound knowledge of the learning landscape, producing recommendations based on your insights to inform the direction of IGD’s Learning Programmes.
What you will bring
- Proven project management skills and multi-stakeholder project delivery.
- Capable of working under pressure, a can-do approach, and adopting a flexible outlook to meet changing priorities.
- Line management experience is desirable but not essential.
- Strong influencing, negotiating, and networking skills with the capability to engage with a variety of stakeholders.
- Highly motivated with the ability to drive programmes forward through own initiative.
- A team player with the ability to collaborate with colleagues across the organisation.
- Excellent verbal and written communication skills.
The rewards
We offer a range of benefits, including a market-leading pension, a bonus scheme, the ability to buy and sell annual leave, plus a generous medical insurance package. At IGD, we have a great work-life balance, where you are empowered & trusted to manage your time.
The location
We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from central London.
More about our people
We’re looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our customers, and themselves. We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We therefore welcome applications from diverse candidates. This includes people with disabilities, so please discuss any adjustments that you may require throughout the selection and assessment process.
More about IGD
IGD is a truly unique place; we connect and inspire, provoking and leading constructive debate that creates impact. Together we are working to make a tangible difference for Society, Business, and the Individual. We use in-depth commercial understanding to uncover rich insights and data, leading to action that powers success. We reinvest profit from our Trading company into delivering Social Impact, through the Charity, aimed at uniting and mobilising our industry around the most crucial issues affecting society and business today.
#InspireGrowChange: join our team to help us make a positive impact and drive change.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Project Management, Strategy/Planning, and Other
Industries: Non-profit Organizations, Research Services, and Food and Beverage Services
Head of Operations, Learning Programmes employer: IGD (Institute of Grocery Distribution)
Contact Detail:
IGD (Institute of Grocery Distribution) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations, Learning Programmes
✨Tip Number 1
Familiarise yourself with IGD's learning programmes and their impact on the grocery industry. Understanding their current offerings and how they align with industry trends will help you articulate your vision for operational excellence during discussions.
✨Tip Number 2
Network with professionals in the learning and development sector, especially those who have experience in non-profit organisations. This can provide you with insights into best practices and innovative strategies that you can bring to IGD.
✨Tip Number 3
Prepare to discuss your project management experiences in detail, particularly those involving multi-stakeholder environments. Be ready to share specific examples of how you've successfully managed projects under pressure and adapted to changing priorities.
✨Tip Number 4
Showcase your ability to build relationships by preparing examples of how you've engaged with various stakeholders in previous roles. Highlight your influencing and negotiating skills, as these will be crucial for championing learning across IGD.
We think you need these skills to ace Head of Operations, Learning Programmes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and team leadership. Emphasise any previous roles where you successfully delivered learning programmes or managed operational plans.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your skills align with IGD's mission. Mention specific examples of how you've engaged stakeholders and driven successful learning initiatives.
Highlight Key Skills: Focus on showcasing your influencing, negotiating, and networking skills. Provide concrete examples of how you've built relationships with internal and external stakeholders to enhance programme delivery.
Showcase Thought Leadership: Demonstrate your knowledge of the learning landscape in your application. Discuss any insights or recommendations you've made in previous roles that have positively impacted learning programmes.
How to prepare for a job interview at IGD (Institute of Grocery Distribution)
✨Showcase Your Project Management Skills
As the Head of Operations, you'll need to demonstrate your proven project management skills. Be prepared to discuss specific examples of multi-stakeholder project delivery and how you've successfully managed complex projects in the past.
✨Highlight Your Stakeholder Management Experience
This role requires strong influencing and networking skills. Share experiences where you've effectively engaged with various stakeholders, both internal and external, to drive learning programmes forward.
✨Demonstrate Your Flexibility and Can-Do Attitude
The job description mentions the need for a flexible outlook to meet changing priorities. Prepare to discuss situations where you've adapted to unexpected challenges and maintained a positive approach under pressure.
✨Communicate Your Vision for Learning Programmes
Thought leadership is key in this role. Be ready to articulate your insights on the learning landscape and how you would contribute to the strategic direction of IGD’s Learning Programmes.
