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- Tasks: Drive client success and revenue growth in the exciting Casino iGaming industry.
- Company: Join EveryMatrix, a leading B2B SaaS provider in the iGaming sector.
- Benefits: Enjoy competitive leave, hybrid work, and access to online learning platforms.
- Why this job: Be part of a dynamic team shaping the future of online gaming.
- Qualifications: 5+ years in Casino iGaming with strong relationship management skills.
- Other info: Collaborative culture with opportunities for professional development and team-building activities.
The predicted salary is between 42000 - 84000 £ per year.
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. With a team of over 1400 professionals across twelve countries in Europe, Asia, and the US, we focus on innovation and teamwork. We are looking for an experienced Senior Account Manager to join our Casino Account Management team in Malta or London.
What you'll do:
- Achieve financial targets set for the clients based on ongoing growth and monitoring of client portals, and identify new strategic opportunities to increase revenues.
- Proactively upsell new Casino products and functionality and ensure clients understand the product development roadmap.
- Develop in-depth expertise in each Casino product and its features to independently demo the full gamification product suite (EngageSuite), and maintain detailed knowledge of EveryMatrix Casino product performance, market share and client relationships.
- Upsell third party games and work to secure premium onsite positioning, new games and vendors released on clients' sites.
- Generate promotional campaigns, monitor results, report findings and engage high-value clients in such activities.
- Offer business support and suggest Casino growth strategies to assigned clients.
- Work with clients to optimize ROI across Casino gaming products.
- Collect, verify and rank clients' non-technical and technical requirements for new product features and functions.
- Collaborate with clients to continually improve all aspects of the service for all parties.
- Build client confidence and long-term relationships; act as an internal advocate for the client.
- Generate ideas for platform and product development and provide feedback for continuous service improvement.
- Conduct training sessions on Casino products and platforms.
- Review and analyze data to identify key usage trends.
- Collaborate efficiently with internal teams (Legal, Compliance, Finance, Marketing, Development, Support) and keep clients updated on open issues and requests.
- Keep clients informed about important technical and non-technical changes affecting their business.
What you need to shine:
- Minimum of 5 years' experience within the Casino iGaming industry in a relationship management or commercial role.
- Genuine interest in online gaming and a good understanding of the industry.
- A tenacious personality with an inner drive to achieve outstanding results.
- Excellent English written and verbal communication skills.
- Excellent listening, negotiation, and presentation skills.
- Previous experience in B2B in a Gaming development company is required, preferably iGaming platforms offering Casino products.
- Strategic and business-driven; Ability to prioritise among competing tasks; Critical thinking and problem-solving skills.
- Attention to detail and adherence to deadlines; Experience in data-based performance analysis, reporting and statistics.
- Advanced skills in all Microsoft applications; good learning skills for internal applications.
Here's What We Offer:
- Competitive annual leave, increasing with tenure.
- Additional annual sick leave days beyond the legal requirement, with no medical certificate needed for these days.
- Hybrid work schedule: 60% office, 40% home (first 3 months in the office full-time).
- Parental support with additional paid leave options for maternity and paternity; flexible remote work during the first months of parenthood.
- Monthly lunch allowance.
- Access to online learning platforms (LinkedIn Learning, Udemy for Business) plus an annual budget for external courses or certifications.
- Office team-building activities in various locations.
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification, demonstrating commitment to safer gambling and player protection while delivering market-leading gaming solutions.
Senior Account Manager Casino in London employer: Igbaffiliate
Contact Detail:
Igbaffiliate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager Casino in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in the Casino iGaming industry. Share specific examples of how you've driven results and built strong client relationships.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like EveryMatrix, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the iGaming industry. Use resources like online courses to sharpen your skills and knowledge, making you an even more attractive candidate for that Senior Account Manager position.
We think you need these skills to ace Senior Account Manager Casino in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in the Casino iGaming industry and any relevant achievements that showcase your relationship management skills.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about online gaming and how your background makes you a perfect fit for our team. Be sure to mention specific experiences that align with the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your written application is clear, concise, and free of errors. This is your chance to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Igbaffiliate
✨Know Your Products Inside Out
As a Senior Account Manager, you'll need to demonstrate in-depth knowledge of EveryMatrix's Casino products. Make sure you can confidently discuss the features and benefits of the gamification product suite (EngageSuite) and how they can drive client success.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experience where you've successfully built long-term relationships with clients. Highlight your negotiation and presentation skills, as these will be crucial in upselling new products and maintaining client confidence.
✨Be Data-Driven
Familiarise yourself with data analysis techniques relevant to the iGaming industry. Be ready to discuss how you've used data to identify trends and optimise ROI for clients in previous roles. This will show your strategic thinking and problem-solving abilities.
✨Demonstrate Your Passion for iGaming
EveryMatrix values genuine interest in online gaming. Share your insights about the industry, recent trends, or innovations that excite you. This will help you connect with the interviewers and show that you're not just looking for a job, but are truly passionate about the field.
