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- Tasks: Lead customer data initiatives and manage CRM integrations to drive impactful strategies.
- Company: Join a global retail leader focused on innovation and customer experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be the driving force behind customer strategy and make a real difference in a dynamic environment.
- Qualifications: Experience with CRM systems, agile methodologies, and strong collaboration skills.
- Other info: Exciting role with potential for career advancement and cross-departmental collaboration.
The predicted salary is between 36000 - 60000 £ per year.
IGA Talent Solutions have partnered with a global retail client to support them in finding a CRM Product Owner on a permanent basis. In this role you'll own the CDP, translating customer strategy into a measurable delivery roadmap. The business are using Bloomreach as their CDP, so experience with this is an advantage, but will consider candidates with similar CDP knowledge and experience.
Working with the Technical and CRM teams, you'll manage CDP integrations end-to-end, ensuring data quality and support with testing where necessary. The role supports CRM initiatives while helping to drive platform adoption and governance across markets. You'll own the vendor relationship looking at the roadmap, SLAs etc., and champion new releases whilst monitoring CRM trends to update the roadmap going forward.
Deep understanding of CRM operating models and experience enabling customer strategy through data and technology. Serve as the CDP/Bloomreach SME and primary contact for Support/CSM.
As the Product Owner for customer data initiatives, you'll be accountable for planning, delivery and outcomes while leading discovery, prioritisation and agile ceremonies. Define epics and user stories in Jira while maintaining a value-led backlog. Drive adoption and measurable value across markets while keeping stakeholders aligned with regular updates and contribute to monthly Steer-Cos.
Align with CRM & Data teams and prioritise integration needs on architecture, dependencies and timelines. Proven success partnering across Marketing, Digital, Data and Engineering to deliver impactful customer initiatives. Experience working in agile environments from both a business + technical perspective.
Product Owner employer: IGA Talent Solutions
Contact Detail:
IGA Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with CDPs and CRM strategies. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching the company’s CRM initiatives and their use of Bloomreach. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Owner role. Highlight your experience with CRM systems, especially if you've worked with Bloomreach or similar platforms. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven customer data initiatives and managed integrations in the past. We love a good story!
Showcase Your Agile Experience: Since this role involves working in agile environments, make sure to highlight your experience with agile methodologies. Talk about your role in ceremonies, prioritisation, and how you’ve contributed to successful project outcomes. We’re all about teamwork here!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at IGA Talent Solutions
✨Know Your CDP Inside Out
Since the role involves owning the CDP, it's crucial to brush up on your knowledge of Bloomreach or similar platforms. Be ready to discuss how you've used these tools in past roles and how you can leverage them to translate customer strategy into a measurable delivery roadmap.
✨Showcase Your Agile Experience
This position requires a solid understanding of agile methodologies. Prepare examples of how you've led agile ceremonies, prioritised backlogs, and collaborated with cross-functional teams. Highlight any specific metrics or outcomes that demonstrate your success in these areas.
✨Prepare for Stakeholder Management Questions
As a Product Owner, you'll need to keep stakeholders aligned and informed. Think of instances where you've successfully managed vendor relationships or communicated updates to various teams. Be ready to explain your approach to ensuring everyone is on the same page.
✨Demonstrate Your Data-Driven Mindset
The role emphasises enabling customer strategy through data and technology. Prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've monitored trends and adapted strategies accordingly to deliver measurable value.
