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- Tasks: Lead customer data initiatives and manage CRM integrations to drive impactful strategies.
- Company: Global retail client seeking innovative minds for a permanent role.
- Benefits: Competitive salary, career growth, and the chance to shape customer experiences.
- Why this job: Be the driving force behind customer data strategies and make a real impact.
- Qualifications: Experience with CDPs, agile environments, and strong collaboration skills.
- Other info: Join a dynamic team focused on innovation and customer success.
The predicted salary is between 36000 - 60000 £ per year.
IGA Talent Solutions have partnered with a global retail client to support them in finding a CRM Product Owner on a permanent basis. In this role you'll own the CDP, translating customer strategy into a measurable delivery roadmap. The business are using Bloomreach as their CDP, so experience with this is an advantage, but will consider candidates with similar CDP knowledge and experience.
Working with the Technical and CRM teams, you'll manage CDP integrations end-to-end, ensuring data quality and support with testing where necessary. The role supports CRM initiatives while helping to drive platform adoption and governance across markets. You'll own the vendor relationship looking at the roadmap, SLAs etc., and champion new releases whilst monitoring CRM trends to update the roadmap going forward.
Deep understanding of CRM operating models and experience enabling customer strategy through data and technology. Serve as the CDP/Bloomreach SME and primary contact for Support/CSM.
As the Product Owner for customer data initiatives, you'll be accountable for planning, delivery and outcomes while leading discovery, prioritisation and agile ceremonies. Define epics and user stories in Jira while maintaining a value-led backlog. Drive adoption and measurable value across markets while keeping stakeholders aligned with regular updates and contribute to monthly Steer-Cos.
Align with CRM & Data teams and prioritise integration needs on architecture, dependencies and timelines. Proven success partnering across Marketing, Digital, Data and Engineering to deliver impactful customer initiatives. Experience working in agile environments from both a business + technical perspective.
Product Owner in London employer: IGA Talent Solutions
Contact Detail:
IGA Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with CRM systems or have experience with Bloomreach. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss your experience with CDPs and how you've driven customer strategies in the past. Real-life examples make a big impact!
✨Tip Number 3
Stay updated on CRM trends! Follow industry news and join relevant online communities. This not only helps you stay informed but also gives you great talking points during interviews, showing that you're passionate and knowledgeable about the field.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and makes it easier for us to connect with you about your application.
We think you need these skills to ace Product Owner in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Owner role. Highlight your experience with CRM systems, especially if you've worked with Bloomreach or similar platforms. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven customer data initiatives and managed integrations in the past. Let us know what makes you tick!
Showcase Your Agile Experience: Since this role involves working in agile environments, be sure to mention any relevant experience you have. Talk about your involvement in agile ceremonies and how you've contributed to successful project deliveries. We love a good agile story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at IGA Talent Solutions
✨Know Your CDP Inside Out
Make sure you brush up on your knowledge of customer data platforms, especially Bloomreach. Understand its features, benefits, and how it integrates with CRM systems. Being able to discuss specific use cases or examples from your past experience will show that you're not just familiar with the tool, but that you can leverage it effectively.
✨Master Agile Methodologies
Since the role requires working in agile environments, be prepared to discuss your experience with agile practices. Think about how you've led discovery sessions, prioritised backlogs, and facilitated ceremonies. Bring examples of how you've driven value through agile processes to the table.
✨Showcase Your Stakeholder Management Skills
This position involves aligning with various teams and stakeholders. Prepare to share examples of how you've successfully managed relationships across Marketing, Digital, Data, and Engineering. Highlight any challenges you faced and how you overcame them to keep everyone on the same page.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to CRM initiatives or data quality issues. Practice articulating your thought process and decision-making strategies. This will demonstrate your ability to think critically and act decisively in real-world situations.
