IG Group is seeking a Conversational AI Manager to own and optimise IG’s live AI agent. You’ll manage a platform partner, drive a data-led, weekly improvement cadence, and ensure compliance within a regulated fintech environment.
You’ll shape the API integration roadmap, define success metrics, and lead end-to-end capability go-lives with strong stakeholder influence and rigorous governance.
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AI Operations Lead — Live Agent Performance in City of London employer: ig
At IG Group, we pride ourselves on being a forward-thinking fintech leader that empowers our employees to tackle complex challenges with cutting-edge technology. Our London headquarters fosters a dynamic work culture where autonomy and collaboration thrive, offering exceptional growth opportunities for professionals eager to make a significant impact in the financial sector. Join us to be part of a team that values innovation, continuous learning, and the drive to deliver outstanding results for our clients.
