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For Companies At a Glance
- Tasks: Manage client accounts and drive growth through strategic relationships.
- Company: Join a high-growth global workspace technology company making waves in the industry.
- Benefits: Enjoy a forward-thinking culture with opportunities for career development.
- Why this job: Be part of a client-focused team, working with fantastic customers and innovative solutions.
- Qualifications: 3+ years in account management within a technical SaaS environment is a must.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a dynamic organization.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: Technical Account Manager EMEA
Location: London
Company: W orkplace technology company
IG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Due to extensive growth, our client is looking to recruit an experienced Account Manager for EMEA
We are only looking for technically minded individuals who come from workplace solution backgrounds. The purpose of the role is to focus on account relations and growth.
Reporting to the COO, this strategic technical account manager requires relevant tech/SaaS sector experience to join the EMEA team. You will partner with the customers, helping them too fully utilize solutions and ensuring they have the best experience of and delivering planned revenue growth. This is a great opportunity to develop your career in a forward-thinking, client-focused organisation working with fantastic customers.
A few of the Key Duties and Responsibilities
- Forecast sales and revenue projection
- Develop and implement the original sales-owned account plans
- Identify opportunities for upselling or cross-selling additional products or services
- Plan for and negotiate contract terms, pricing, and service agreements with clients to ensure mutual satisfaction and secure contract renewals.
- Work with the presales (engineering) team to scope new opportunities for revenue generation through a new service line based on mapping client requests.
- As required, support the sales team with materials, presentations etc to provide credibility and experience from existing accounts.
A few Key Skills and Experience
- 3+ years’ experience in a strategic account management role within a technical, SaaS environment, preferably within a Global organization.
- Experience in technical troubleshooting and product development interfacing to solve and grow client offerings.
- Experience in customer-facing roles including pre-sales,
- Experience in selling and negotiating commercial and contract terms with clients.
- Ability to work with and coordinate a variety of stakeholders across all levels.
- An up-to-date knowledge of and a deep interest in technology.
Account Manager employer: IG
Contact Detail:
IG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Make sure to highlight your technical background and experience in the SaaS sector during networking events or conversations. This will help you connect with industry professionals who can refer you to opportunities at our company.
✨Tip Number 2
Engage with our company on social media platforms like LinkedIn. Share relevant content, comment on posts, and connect with current employees to increase your visibility and show your genuine interest in the role.
✨Tip Number 3
Attend industry conferences or webinars focused on workplace technology. This will not only expand your knowledge but also provide networking opportunities with potential colleagues and decision-makers from our organization.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed accounts and driven revenue growth in previous roles. This will demonstrate your strategic thinking and ability to deliver results, which are crucial for the Account Manager position.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, particularly within the technical and SaaS sectors. Use specific examples that demonstrate your ability to grow client relationships and drive revenue.
Craft a Compelling Cover Letter: In your cover letter, emphasize your technical background and how it aligns with the role. Discuss your experience in negotiating contracts and upselling services, showcasing your strategic approach to account management.
Showcase Relevant Skills: Highlight key skills such as technical troubleshooting, customer-facing experience, and your ability to coordinate with various stakeholders. Use bullet points for clarity and impact.
Research the Company: Familiarize yourself with the workspace technology company’s products and services. Mention any relevant insights in your application to demonstrate your genuine interest and understanding of their business.
How to prepare for a job interview at IG
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of the SaaS sector and any relevant technologies during the interview. Be prepared to discuss specific tools or platforms you've worked with and how they relate to the company's offerings.
✨Demonstrate Account Management Experience
Prepare examples from your past roles that showcase your ability to manage accounts strategically. Discuss how you have developed account plans, identified upselling opportunities, and negotiated contracts successfully.
✨Engage with the Interviewers
Remember that interviews are a two-way street. Ask insightful questions about the company's approach to client relations and how they measure success in account management. This shows your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask you to solve hypothetical problems related to account management or technical troubleshooting. Practice articulating your thought process clearly and logically to demonstrate your problem-solving skills.
