At a Glance
- Tasks: Support daily operations and improve investment services for UK clients in a dynamic fintech environment.
- Company: Join IG Group, a leading FTSE 100 fintech with a global presence.
- Benefits: Enjoy competitive salary, flexible benefits, private medical cover, and generous holiday allowance.
- Other info: Opportunities for personal growth, exposure to regulatory reporting, and a supportive work culture.
- Why this job: Make a real impact in a growing share dealing business while developing your career.
- Qualifications: Experience in operational roles, strong analytical skills, and proficiency in Excel required.
The predicted salary is between 31500 - 38500 £ per year.
Job Title Investment Operations Assistant Manager
Job Description Investment Operations Assistant Manager UK Investment Operations · IG Group · Hybrid (London, 3 days in office)
About IG IG is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions - built on scale, trust, and proof.
We didn't pivot to innovation; it's how we've always operated.
What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.
Your Team Our UK Investment Operations team is responsible for running, controlling and improving the investment services IG offers to UK clients through our award-winning fintech trading and investment platform.
This includes share dealing, Stocks and Shares ISAs, SIPPs and IG Smart Portfolios.
Our share dealing business is growing, and as Investment Operations Assistant Manager you will play a key part in supporting that growth.
Working alongside the Investment Operations Manager, you will help keep our day-to-day operations running smoothly, accurately and in line with FCA requirements.
The role sits at a crossroads between product, client experience, compliance, asset servicing and technology.
You will act as the bridge between these groups, making sure operational requirements are understood, changes are coordinated, and nothing falls between the cracks.
Your role in the Team's Success
- Day-to-day operations
- Supporting the daily running of our share dealing and investment operations
- Supporting the processing of corporate actions
- Monitoring client interest and operating incentive payment controls
- Data analysis on client incentives and performance
- Maintaining up-to-date procedures and process documentation, ensuring the team operates to documented and controlled standards
- Operational support process improvement and automation
- Identifying manual steps that could be simplified, automated or made more robust
- Helping make sure system changes are specified, built and tested correctly, with no regressions to trading or investment workflows
- ISA, SIPP and regulatory reporting
- Preparing reporting and management information for our ISA committee
- Supporting ISA operational processes, including subscription monitoring and transfers
- Supporting SIPP administration alongside our SIPP administrator
- Monitoring regulatory developments and helping assess their impact on our operations
- Client experience and operational support
- Acting as a point of operational expertise for our client experience teams, supporting queries across share dealing, ISAs, SIPPs, Smart Portfolios and incentives
- Acting as the senior escalation point for complex client queries and complaints relating to share dealing operational processes, with a clear focus on good client outcomes
- Building strong working relationships with stakeholders across the business, including Compliance, Risk, Finance, Dealing, Legal and Account Management
- WHAT YOU'LL NEED
- Essential Experience in an operational or customer-facing role, ideally within a UK fintech, broker, investment platform or wealth manager
- An understanding of the UK share dealing environment, retail investing and online wealth management
- Excellent organisational and administrative skills
- Strong control mindset, with experience of operating and evidencing first line controls and supporting audit or regulatory reviews
- Strong analytical ability and attention to detail, with the ability to interpret data and turn it into clear recommendations
- Proficiency in Excel and familiarity with data or reporting tools
- Clear written and spoken English, with the ability to explain investment and product topics to non-specialists
- Nice to have
- Subject matter expertise in SIPPs
- Subject matter expertise in Stocks and Shares ISAs
- Experience of ISA reporting
- Experience of SIPP administration
- Previous customer-facing support experience at a share dealing platform, SIPP administrator or Stocks and Shares ISA provider
- Knowledge of corporate actions and trade settlement
- Data and dashboarding skills, for example Tableau, Looker or similar tools
- Experience using AI tools to automate or improve operational processes
- Experience of process improvement, automation or change delivery within an operations function
- A relevant professional qualification, such as the CISI Investment Operations Certificate (IOC) or equivalent
- How You'll Grow
Your personal and professional development matter to us.
Working closely with the Investment Operations Manager, you will build real depth across share dealing, ISA, SIPP and investment operations within a leading fintech, and gain exposure to regulatory reporting, process automation and governance.
As our share dealing business expands, there is a clear path to taking on greater ownership and developing your career within IG.
The perks
- Competitive salary
- Flexible benefits package (12% on top of salary)
- Performance-related bonuses
- Private medical cover
- Life insurance
- Contribution to gym memberships
- 25 days holiday + birthday off + 2 volunteering days
- Option to buy or sell holiday days
- Unlimited Linked In Learning access
- Career-focused technical and leadership training
- Enhanced parental leave and support
- Employee-led networks (LGBTQ+, Women's, Black, Parents & Carers)
- Matched giving for fundraising
- Number of openings 1
Looking for a career at a company that will support you, challenge you and help you grow?
IG Group can provide that.
IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof.
We didn't pivot to innovation; it's how we've always operated.
What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.
The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.
Join us at IG - the future gets built here.
Investment Operations Assistant Manager in London employer: IG Index Limited
IG Group is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, making it an ideal environment for those looking to advance their careers in prudential risk management. With a focus on regulatory excellence and a supportive team atmosphere, IG Group stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Investment Operations Assistant Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like IG Index Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Investment Operations Assistant Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to IG Index Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on IG Index Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at IG Index Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with IG Index Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at IG Index Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former IG Index Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
