Talent Acquisition Enablement Lead — AI-Driven Hiring Ops in London

About IG Group

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses.

IG’s TA team moves fast – and to keep it that way, the engine behind it needs to be just as sharp. As TA Enablement Lead, you’ll own the infrastructure that keeps TA running smoothly: from supplier relationships and invoices to internal processes and systems. You’ll also line manage a pool of flexible TA experts – hiring generalists who are deployed across the business based on demand, each bringing deep knowledge of their local market. You’ll free up TA Business Partners and experts to focus on what they do best – finding and securing great talent – by building the operational backbone that makes that possible. This is a role for someone who finds inefficiency genuinely frustrating, who sees a broken process and wants to fix it – not just flag it. You’ll bring a practical understanding of how AI can be applied to make workflows faster and simpler, and you’ll have the organisational rigour and collaborative instincts to make things stick.

The team

You’ll sit within the TA function, reporting directly into the Head of TA. The team is responsible for hiring across IG Group globally, working closely with HR Business Partners, Finance, and hiring managers across all divisions. You’ll line manage a pool of TA experts who operate as flexible resource – deployed to business units as hiring demand requires. They are generalists across IG’s hiring practices and specialists in their respective locations, and you’ll be responsible for their day-to-day management, development, and deployment.

What You'll Do

• Operational management
  • Own the day-to-day operational running of the TA function, ensuring smooth workflow across the team.
  • Manage all TA‑related invoicing and purchase orders, working closely with Finance to ensure accuracy and timely processing.
  • Maintain and manage relationships with external suppliers, including job boards, assessment providers, and recruitment agencies – holding them to agreed terms and SLAs.
  • Act as the central point of contact for TA admin, internal queries, and vendor coordination.
• People management
  • Line manage a pool of flexible TA experts, providing day‑to‑day support, clear direction, and ongoing development.
  • Manage the deployment of TA experts across the business, matching resource to demand in a way that keeps hiring moving and quality consistent.
  • Act as the connective tissue between the TA expert pool and the wider TA function – ensuring they’re well briefed, properly supported, and set up to deliver in each business area they’re deployed to.
  • Support the growth and capability of the pool over time, identifying development needs and creating opportunities to build skills across different business areas and hiring contexts.
• Process improvement
  • Audit existing TA processes end-to-end, identifying friction points and designing simpler, more human‑centred alternatives.
  • Lead implementation of process improvements, ensuring they are practical, well‑communicated, and adopted by the team.
  • Build and maintain clear documentation for all TA processes, keeping them up to date as the function evolves.
  • Champion a continuous improvement mindset across the team, proactively surfacing opportunities to do things better.
• Technology & AI
  • Identify and implement ways to use AI tools to improve team efficiency – from automating repetitive tasks to improving candidate communication workflows.
  • Act as the TA team’s go‑to for operational tech, supporting colleagues in getting the most from existing platforms and evaluating new tools where relevant.
  • Work with the Head of TA and Head of People Tech teams to ensure TA systems are configured effectively and integrated into wider HR technology infrastructure.
• Reporting & governance
  • Maintain accurate records of TA spend, supplier contracts, and vendor performance.
  • Produce regular operational reporting for the Head of TA, flagging issues and recommending corrective actions where needed.
  • Support compliance with IG’s procurement and vendor management policies.

What You'll Need For This Role

• Proven experience in an operations, coordination, or programme management role – ideally within a TA, HR, or People function.
• Experience in managing others, with the ability to develop, direct, and deploy a team effectively across multiple workstreams or business areas.
• A track record of designing and implementing process improvements, with a focus on simplicity and usability.
• Strong experience managing supplier relationships and handling invoicing or procurement processes.
• Practical, working knowledge of AI tools and a clear understanding of how they can be applied to improve team and process efficiency.
• Exceptional organisational skills – you manage multiple workstreams simultaneously without letting things slip.
• A collaborative, can‑do approach: you step in where needed, take ownership, and follow through.
• Strong written and verbal communication skills, with the ability to engage confidently with internal stakeholders and external partners.

Desirable

• Familiarity with ATS platforms (e.g. Workday Recruiting, Greenhouse, Lever, or similar).
• Experience working within a global or matrix‑structured organisation.
• Exposure to TA analytics or reporting, including building dashboards or working with hiring data.
• Experience in financial services or a similarly regulated environment.

How We Work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client’s needs
• Deliver at pace: Push for fast, sustainable growth
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.

The Perks

• Competitive salary
• Flexible Benefits Package on top of your salary (12%)
• Private medical cover for you and your family
• Life insurance
• Contribution to gym memberships
• 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total)
• The option to buy or sell holiday days.
• Unlimited access to the LinkedIn Learning Platform
• A comprehensive global and local onboarding process
• Employee‑led LGBTQ+, Women’s, Black and Parents & Carers networks with an annual budget for organising events & projects that foster an open, diverse and inclusive culture
• Option to participate and create ESG initiatives based on IG Brighter Future Fund
• Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents