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- Tasks: Lead the transformation of HR services through innovative technology and strategic design.
- Company: Join IG Group, a dynamic FTSE250 FinTech company with a global presence.
- Benefits: Enjoy competitive salary, flexible benefits, private medical cover, and generous holiday allowance.
- Why this job: Make a real impact by redefining HR services and enhancing employee experiences.
- Qualifications: Proven leadership in HR transformation and experience with complex vendor ecosystems.
- Other info: Embrace a hybrid working model and thrive in a diverse, inclusive culture.
The predicted salary is between 54000 - 84000 £ per year.
Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our services globally with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better products for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.
About the Role
IG Group is reimagining how HR services are designed, delivered, and enabled by technology, and this role exists to lead that shift. The Head of HR Transformation & Technology is accountable for the end-to-end design, performance, and evolution of IG's central HR services, as well as the platforms and capabilities that enable them. This is a genuine build mandate: the successful candidate will define what good looks like, lead the transformation to get there, and own the outcomes.
About the Team
This role sits within the People Experience division, reporting into the Director of People Experience. The People Experience function is at the heart of IG's ambition to embed a high-performance culture and deliver an exceptional employee experience at scale, one of IG's three group-wide strategic pillars. The Head of HR Transformation & Technology will directly lead the HR Systems & Data team, with accountability spanning HR technology, platform ownership, and change delivery.
Key Responsibilities
- HR Platform & Technology Strategy
- Define and maintain a coherent HR architecture covering service scope, user journeys, data models, integration patterns, and employee experience standards.
- Set the HR technology strategy in support of service outcomes, including platform direction, architectural choices, and integration approach.
- Remain platform, product, and service agnostic, selecting and evolving solutions based on fitness for purpose rather than tool preference (current platforms include Workday and ServiceNow).
- Provide clear recommendations on best-in-class versus consolidated platform strategies, informed by cost, risk, and long-term sustainability.
- Transformation & Change Leadership
- Lead IG's HR services transformation portfolio, spanning both continuous improvement and step-change initiatives, in partnership with the HR Leadership Team and Heads of HR.
- Drive prioritisation, sequencing, and decision-making across competing demands, balancing run, change, risk, and capacity.
- Ensure continuity of live services while driving material change to underlying platforms and processes.
- Service Performance & Operational Resilience
- Establish and oversee service management disciplines including SLAs, performance metrics, data quality standards, and operational controls.
- Enable effective HR service delivery in close partnership with HR Service Owners.
- Vendor & Commercial Management
- Own the HR technology vendor ecosystem, including core and niche platform providers, system integrators, AMS providers, and specialist suppliers.
- Partner with Service Owners, and Procurement to appoint, manage, renegotiate, or exit vendors and contracts, ensuring commercial arrangements deliver value and align with IG's strategic direction.
- Governance, Risk & Decision Enablement
- Identify structural gaps, risks, and dependencies across HR services and platforms, providing clear, evidence-based recommendations to senior stakeholders.
- Establish pragmatic governance frameworks that enable pace without compromising control.
Role Requirements
- Proven leadership experience designing and rebuilding service models and target operating models for people-centric services at scale.
- A strong track record of platform-enabled transformation, spanning strategy, delivery, and live operations in complex, regulated environments.
- Experience managing complex vendor ecosystems and large commercial relationships, including vendor selection, negotiation, and performance management.
- Demonstrated ability to operate credibly with executive stakeholders, influencing difficult trade-offs and driving clarity where ambiguity exists.
- Proven ability to lead and develop high-performing teams through significant change.
- Comfort working in ambiguous, evolving environments where structure must be created rather than inherited.
Desirable
- Experience working in a fintech, financial services, or similarly regulated industry.
- Familiarity with Workday and/or ServiceNow in an enterprise HR context.
- Exposure to matrix-structured, globally distributed HR operating models.
- Experience standing up or significantly evolving an HR change or programme management capability.
How we work
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:
- Lead and Inspire: Drives trust, alignment, and enthusiasm
- Think Big: Focus on the problems that most impact commercial outcomes
- Champion the client: Understand and prioritise client's needs
- Deliver at pace: Push for fast, sustainable growth
- Raise the bar: Take ownership, be accountable and share feedback
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.
The Perks
- Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression.
- Expand your network through committees, sports and social clubs.
- Enjoy extra time off for volunteering and community work.
- Competitive salary
- Flexible Benefits Package on top of your salary (12%)
- Private medical cover for you and your family
- Life insurance
- Contribution to gym memberships
- 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total)
- The option to buy or sell holiday days.
- Unlimited access to the LinkedIn Learning Platform
- A comprehensive global and local onboarding process
- Employee-led LGBTQ+, Women’s, Black and Parents & Carers networks with an annual budget for organising events & projects that foster an open, diverse and inclusive culture
- Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents
- Option to participate and create ESG initiatives based on IG Brighter Future Fund
Join us for this exciting journey. Apply now!
Head of HR Technology & Transformation in London employer: IG Group
Contact Detail:
IG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of HR Technology & Transformation in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how you can contribute to their mission. This will help you stand out!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the role. Highlight your experience with HR technology and transformation, and don’t forget to show your passion for the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at IG Group.
We think you need these skills to ace Head of HR Technology & Transformation in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Head of HR Technology & Transformation. We want to see how you can bring your unique skills to our ambitious team!
Showcase Your Leadership Skills: Since this role is all about leading transformation, don’t forget to share examples of how you've successfully led teams or projects in the past. We love seeing candidates who can inspire and drive change!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at IG Group
✨Know Your Tech Inside Out
As the Head of HR Technology & Transformation, you'll need to demonstrate a solid understanding of HR platforms like Workday and ServiceNow. Brush up on their functionalities and how they can be leveraged for transformation. Be ready to discuss specific examples of how you've used technology to drive HR service improvements.
✨Showcase Your Leadership Skills
This role requires proven leadership experience, so prepare to share stories that highlight your ability to lead teams through change. Think about times when you’ve successfully managed complex projects or transformed service models, and be ready to explain your approach and the outcomes.
✨Understand IG's Vision
Familiarise yourself with IG Group’s mission and values. They’re looking for someone who aligns with their ambition to create better experiences for clients. Be prepared to discuss how your vision for HR technology can support their goals and enhance employee experience at scale.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in ambiguous situations. Think of scenarios where you had to make tough decisions or navigate competing demands. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly articulate your thought process.