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- Tasks: Lead AI-driven automation projects and enhance client servicing capabilities.
- Company: Join IG Group, a leading global fintech innovator.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and career advancement.
- Why this job: Be a key player in transforming fintech with cutting-edge AI technology.
- Qualifications: Experience in AI implementation and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
Location: London (hybrid) | Type: Permanent, full time | Reports to: Operations Director
About IG Group
IG Group (LSEG: IGG) is a leading global fintech company, established in 1974 and headquartered in London. As an innovative member of the FTSE 100, IG Group provides dynamic online trading platforms and a robust educational ecosystem, empowering ambitious individuals worldwide in their pursuit of financial freedom. With operations spanning eighteen countries across Europe, Africa, Asia-Pacific, the Middle East and North America, IG Group offers clients access to approximately 19,000 financial markets, including shares, forex, indices, commodities and crypto.
IG is at a pivotal moment. We are moving with real pace and ambition -- rethinking how we serve clients, how we operate, and how we use technology to do both better. For people who want to be part of building something, rather than maintaining it, this is an unusually good time to join.
About the Opportunity
This is a role for a builder. We are not looking for someone to oversee an AI agenda at arm's length. We want someone who has personally designed and delivered AI-powered client servicing, who understands the technology well enough to configure platforms, challenge engineers and make smart vendor decisions, and who can point to specific outcomes they have driven.
The AI Operations function is responsible for designing, implementing and optimising AI-driven automation across IG's global Operations. It is a focused, hands-on delivery team with a clear ambition: to build a client servicing capability that competes with the best in fintech. The immediate focus is on client servicing automation, expanding over time into KYC, payments and back-office processing.
You will lead a focused team of AI change and engineering specialists, and will operate in a cross-functional environment.
Head of AI Operations | London, UK employer: IG Group
Contact Detail:
IG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of AI Operations | London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working with AI. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past AI projects. When you get the chance to chat with potential employers, share specific outcomes you've driven. This will help them see you as a builder, not just a manager.
✨Tip Number 3
Prepare for interviews by diving deep into IG Group’s operations and their approach to AI. Be ready to discuss how you can contribute to their ambitious goals. Tailor your responses to show that you’re not just looking for a job, but are excited to build something impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at IG Group. Let’s build the future of fintech together!
We think you need these skills to ace Head of AI Operations | London, UK
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let your enthusiasm for AI shine through! We want to see how you've engaged with AI in the past and how it fuels your ambition to innovate in client servicing.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about the specific projects you’ve led or contributed to. We’re looking for concrete examples of how you’ve designed and delivered AI solutions that made a real impact.
Tailor Your Application: Make sure your application speaks directly to the role of Head of AI Operations. Highlight your hands-on experience and how it aligns with our mission to build a top-notch client servicing capability in fintech.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IG Group
✨Know Your AI Stuff
Make sure you brush up on your AI knowledge before the interview. Understand the latest trends in AI technology, especially those relevant to client servicing and automation. Be ready to discuss specific projects you've worked on and how they’ve impacted outcomes.
✨Showcase Your Hands-On Experience
This role is all about building, not just overseeing. Prepare examples of how you've personally designed and delivered AI solutions. Highlight your ability to configure platforms and challenge engineers effectively, as this will show you’re not just a manager but a doer.
✨Understand IG Group's Vision
Familiarise yourself with IG Group’s mission and recent developments. Knowing their approach to fintech and how they empower clients will help you align your answers with their goals. It shows you’re genuinely interested in being part of their journey.
✨Prepare for Cross-Functional Questions
Since you'll be working in a cross-functional environment, think about how you can collaborate with different teams. Be ready to discuss how you’ve successfully worked with various departments in the past and how you plan to foster collaboration at IG Group.