IG Group in London seeks a Graduate Conversational AI QA to evaluate real client-bot conversations, score against a dedicated framework, and translate findings into actionable insights for CX and product teams.
You'll learn QA, AI evaluation, and regulation basics, with training and mentorship, and you’ll contribute to expanding the bot's capabilities across features, models, and governance while working in a hybrid setup.
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Graduate Conversational AI QA - Hybrid Role employer: IG Group
IG Group is an exceptional employer located in the heart of London, offering a dynamic work environment that fosters collaboration and innovation. With a hybrid work model, comprehensive benefits, and a strong focus on employee development, you will have the opportunity to grow your career while delivering premium service to high-net-worth clients. Join us to be part of a culture that values excellence and empowers you to make a meaningful impact in the financial services industry.
