IG Group is recruiting a Conversational AI Manager in London. You will own the live AI agent's performance, optimise weekly by analyzing client journeys, and work with a platform partner to deliver high-quality AI-enabled experiences in a regulated fintech environment.
You will manage experimentation, define eligibility rules for automated decisions, and ensure regulatory alignment while collaborating with AI Operations to drive value for IG Group's clients.
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Senior Conversational AI Lead: Live Agent Performance in City of London employer: IG Group
IG Group is an exceptional employer located in the heart of London, offering a dynamic work environment that fosters collaboration and innovation. With a hybrid work model, comprehensive benefits, and a strong focus on employee development, you will have the opportunity to grow your career while delivering premium service to high-net-worth clients. Join us to be part of a culture that values excellence and empowers you to make a meaningful impact in the financial services industry.
