IG Group, a FTSE 100 fintech, is hiring a graduate QA role within its Conversational AI team. You will assess real conversations between clients and the AI assistant, judge them against quality and conduct standards, and translate findings into actionable insights for CX colleagues.
No prior QA or financial services experience is required; you will receive full training and support as you build expertise in AI quality, testing features, and how we measure bot performance.
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Graduate QA for Conversational AI Bots in City of London employer: IG Group
IG Group is an exceptional employer located in the heart of London, offering a dynamic work environment that fosters collaboration and innovation. With a hybrid work model, comprehensive benefits, and a strong focus on employee development, you will have the opportunity to grow your career while delivering premium service to high-net-worth clients. Join us to be part of a culture that values excellence and empowers you to make a meaningful impact in the financial services industry.
