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- Tasks: Lead the strategy and development of IG's e-commerce platforms to enhance customer experiences.
- Company: Join IG Group, a global FinTech leader with over 340,000 users across 18 countries.
- Benefits: Enjoy hybrid work, tailored development programs, and extra time off for volunteering.
- Why this job: Be part of an innovative team focused on driving growth and enhancing user journeys.
- Qualifications: 8+ years in product management, with strong e-commerce and analytical skills required.
- Other info: Diversity is key; we value inclusive teams that drive creativity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Who are we? Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company that runs mobile, web, and desktop platforms to help our clients trade stocks & shares, leveraged products, futures & options, and cryptocurrencies. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We aim to move faster, ship better products for our customers, and grow our user base. We value high autonomy and seek people who want to innovate to create better customer experiences. We work in cross-functional teams focused on increasing active clients to drive sustainable growth.
Your team executes the strategy and development of IG's e-commerce platforms, focusing on optimizing the customer journey, increasing conversion rates, and driving revenue growth.
Your role in the team's success:
- Lead the strategy and development of IG's e-commerce platforms, focusing on optimizing the customer journey, increasing conversion rates, and driving revenue growth.
What you'll do:
- Be curious about our product and technology, care about our clients and their user experience, and be unafraid of the complexity that comes with regulatory risk.
- Define and execute the product vision, strategy, and roadmap for IG's e-commerce platforms.
- Lead a team of product managers dedicated to e-commerce solutions.
- Drive innovation in customer acquisition, onboarding, and retention journeys.
- Optimize conversion rates and revenue streams across digital platforms.
- Collaborate with marketing, sales, and technology teams to create seamless customer experiences.
- Analyze customer behavior, market trends, and performance metrics to inform product decisions.
- Implement A/B testing and data-driven optimization strategies.
- Oversee the integration of payment systems and other third-party services.
What you'll need for this role:
- 8+ years of product management experience with at least 4 years in e-commerce.
- Proven track record of driving e-commerce growth and optimization.
- Experience leading product teams in financial services or similar regulated environments.
- Strong understanding of digital marketing, conversion optimization, and customer journey mapping.
- Knowledge of payment systems, fraud prevention, and e-commerce best practices.
- Excellent analytical and problem-solving skills.
- Bachelor's degree required; MBA or relevant advanced degree preferred.
How we work:
We adopt a thoughtful approach to our ways of working as a company. We follow a hybrid model with 3 days in the office to balance collaboration and connection. Our high-performance culture is driven by five core principles:
- Lead and Inspire: Build trust, alignment, and enthusiasm.
- Think Big: Focus on impactful problems.
- Champion the client: Prioritize customer needs.
- Deliver at pace: Push for fast, sustainable growth.
- Raise the bar: Take ownership, be accountable, and share feedback.
We believe diversity fuels creativity and innovation. We are committed to building inclusive teams with diverse backgrounds and experiences.
The Perks:
Your growth fuels our success! Enjoy tailored development programs, mentoring, clear career paths, and opportunities to expand your network through committees, sports, and social clubs. We also offer extra time off for volunteering and community work.
Join us for this exciting journey. Apply now!
Head of of Product - E-commerce employer: IG Group Holdings plc
Contact Detail:
IG Group Holdings plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of of Product - E-commerce
✨Tip Number 1
Familiarise yourself with IG Group's e-commerce platforms and their unique selling points. Understanding their product offerings and how they optimise customer journeys will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of IG Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Head of Product role.
✨Tip Number 3
Stay updated on the latest trends in e-commerce and digital marketing, especially within the financial services sector. Being able to discuss recent developments and how they could impact IG Group's strategy will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven e-commerce growth and optimisation in previous roles. Highlighting your achievements and the strategies you implemented will showcase your capability to lead IG Group's product vision effectively.
We think you need these skills to ace Head of of Product - E-commerce
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Product - E-commerce position. Tailor your application to highlight your relevant experience in product management and e-commerce.
Craft a Compelling CV: Your CV should clearly showcase your 8+ years of product management experience, particularly in e-commerce. Highlight specific achievements related to driving growth and optimizing customer journeys, as these are key aspects of the role.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with IG Group's goals, particularly in terms of innovation and enhancing customer experiences in e-commerce.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples in your application that demonstrate your ability to analyse customer behaviour and market trends. Mention any experience with A/B testing or data-driven strategies you've implemented.
How to prepare for a job interview at IG Group Holdings plc
✨Understand the Product and Market
Before your interview, make sure to thoroughly research IG Group's e-commerce platforms and their market position. Familiarise yourself with their products, customer journey, and recent innovations. This will show your genuine interest and help you discuss how you can contribute to their growth.
✨Demonstrate Leadership Experience
As a Head of Product, you'll need to showcase your leadership skills. Prepare examples of how you've successfully led product teams in the past, particularly in e-commerce or regulated environments. Highlight your ability to inspire and align teams towards a common goal.
✨Showcase Analytical Skills
IG Group values data-driven decision-making. Be ready to discuss your experience with analysing customer behaviour, market trends, and performance metrics. Bring examples of how you've used A/B testing and optimisation strategies to drive conversion rates and revenue growth.
✨Align with Company Culture
Familiarise yourself with IG Group's core principles and culture. Be prepared to discuss how your values align with theirs, especially around client prioritisation, innovation, and accountability. Showing that you fit into their high-performance culture will strengthen your candidacy.
