At a Glance
- Tasks: Support FX transactions, ensuring accuracy and compliance while enhancing client relationships.
- Company: Join a dynamic Fintech company focused on innovation and teamwork.
- Benefits: Enjoy 25 days off, life insurance, and career development opportunities.
- Other info: Be part of a diverse team that values growth and collaboration.
- Why this job: Kickstart your finance career with hands-on experience in FX trading and client management.
- Qualifications: Detail-oriented with a passion for financial markets; prior experience is a plus.
The predicted salary is between 29700 - 36300 £ per year.
Join to apply for the Trade Support Associate role at IFX Payments.
Department
Revenue
Location
- London
- Overview of the role
A Trade Support Associate will play a key role in supporting the daily operations of the FX Retention Team, ensuring that all foreign exchange transactions are accurately booked, compliant, and efficiently processed.
The position acts as a vital link between clients, traders, and internal departments, maintaining high standards of accuracy and customer service.
The role involves assisting with trade execution and settlement, monitoring compliance requirements, and helping to maintain strong client relationships through proactive communication and operational excellence.
It’s an ideal opportunity for someone looking to build a career in financial services with exposure to FX trading, payments, and client relationship management within a fast‑paced Fintech environment.
Key Responsibilities
- Trade Execution & Support
- Support account managers in accurate booking, confirmation, and settlement of FX trades.
- Provide timely and professional support to clients, addressing queries and ensuring smooth trade execution.
- Monitor trade workflows and assist in identifying and mitigating operational risks.
- Liaise with traders, compliance officers, and operations teams to resolve trade discrepancies or settlement issues.
- Compliance & Documentation
- Ensure all transactions adhere to internal procedures, compliance standards, and regulatory requirements.
- Maintain up‑to‑date client records and ensure all documentation meets KYC and AML obligations.
- Client Onboarding & Relationship Support
- Assist in onboarding new clients and supporting the maintenance of existing client relationships.
- Process Improvement & Collaboration
- Contribute to the ongoing improvement of trade support processes and operational efficiency.
- Collaborate closely with internal teams to ensure seamless coordination between front, middle, and back‑office functions.
Skills, Knowledge and Expertise
- Strong attention to detail with excellent numerical and analytical skills.
- A solid understanding of financial markets or a keen interest in FX, trading, or payments.
- Ability to work accurately under pressure in a fast‑paced, time‑sensitive environment.
- Excellent communication and interpersonal skills, with a client‑focused approach.
- Proficiency in Microsoft Office applications, particularly Excel; familiarity with CRM or trade booking systems is an advantage.
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
- A proactive, problem‑solving mindset with the ability to take initiative and work both independently and as part of a team.
- Prior experience or internship in financial services, trade support, or compliance (preferred but not essential).
- Excellent verbal and written communication skills.
- Familiarity with CRM software and sales enablement tools.
- A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
- Adaptable, tenacious and flexible who can perform under pressure.
Benefits
- 25 days’ annual leave, plus bank holidays and an extra day off for your birthday!
- Holiday loyalty scheme.
- Life Insurance.
- Work abroad scheme.
- Enrolment into our pension scheme, which we offer via a salary exchange scheme.
- Access to a financial education, planning and coaching platform.
- Membership with Healthcare platform, which offers cash back on healthcare focused on dental, optical & physio, plus access to stress helplines, a virtual GP and more.
- Salary exchange nursery fees.
- Enhanced parental leave.
- Cycle to work.
- Career development and progression tools.
- Company events – Sporting events, pub nights, seasonal parties, socials.
What we offer
Everyone at IFX Payments has a meaningful and impactful role to play in helping us achieve that goal.
We take pride in the quality of our work but balance that with the speed, intent, tenacity, and focus needed to win.
We’re a high‑performance team who can trust each other as individuals to get the job done so we can be successful together.
Being part of IFX Payments, you’ll receive every opportunity to thrive in your role and to contribute to that success.
We’ll invest in you along the way to genuinely help you grow and take your career to new and exciting places.
You’ll work alongside experienced industry leaders, receive guidance from pioneering performance coaches and have the option to gain qualifications in your field that help you realise your ambitions.
In exchange, we don’t expect anything extra from you during your time here.
We only ask you to do one thing
Make it count .
Diversity & Inclusion
We believe that diversity and inclusion are essential to our success.
We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences.
By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.
What’s next?
- We will review your application and come back to you as soon as possible.
- You must be eligible to work in the UK to be considered for this position.
- Full background checks will be carried out.
Seniority level
Associate
Employment type
Full‑time
Job function
Finance and Sales
Referrals increase your chances of interviewing at IFX Payments by 2x.
#J-18808-Ljbffr
Trade Support Associate employer: IFX Payments
Ifx-Payments is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Frontend Engineer, you will have access to cutting-edge technology and the opportunity for professional growth within a fast-growing fintech environment. With a strong emphasis on employee development and a commitment to customer outcomes, Ifx-Payments provides a rewarding and meaningful career path for those looking to make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Support Associate
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like IFX Payments. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Trade Support Associate
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to IFX Payments.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on IFX Payments's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at IFX Payments
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with IFX Payments.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at IFX Payments will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former IFX Payments employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
