Dealer/Relationship Manager
Dealer/Relationship Manager

Dealer/Relationship Manager

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow relationships with corporate clients, delivering tailored FX products and payment services.
  • Company: IFX Payments is an award-winning global provider of foreign exchange and payment solutions.
  • Benefits: Enjoy 25 days annual leave, healthcare plans, discounts, and opportunities for career growth.
  • Why this job: Join a high-performance team focused on success, personal growth, and impactful work.
  • Qualifications: Bachelor's degree in finance or related field; experience in FX dealing or corporate banking required.
  • Other info: Hybrid working model from central London; must be eligible to work in the UK.

The predicted salary is between 36000 - 60000 £ per year.

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About IFX Payments

We\’re an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one guiding principle: to Win. Properly.

About IFX Payments

We\’re an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one guiding principle: to Win. Properly.

What we offer

Everyone at IFX Payments has a meaningful and impactful role to play in helping us achieve that goal. We take pride in the quality of our work but balance that with the speed, intent, tenacity, and focus needed to win. We\’re a high-performance team who can trust each other as individuals to get the job done so we can be successful together.

Being part of IFX Payments, you\’ll receive every opportunity to thrive in your role to contribute to that success. We\’ll invest in you along the way to genuinely help you grow and take your career to new and exciting places. You\’ll work alongside experienced industry leaders, receive guidance from pioneering performance coaches and have the option to gain qualifications in your field that help you realise your ambitions. In exchange, we don\’t expect anything extra from you during your time here. We only ask you to do one thing: Make it count.

Benefits

  • 25 days of annual leave + bank holidays and your birthday off.
  • Pension auto-enrolment with salary sacrifice contributions.
  • Healthcare cash plan including support for dental, physio and therapies.
  • Discounts on fitness, cinema discounts, shopping, travel, entertainment and more!
  • Life Insurance.
  • Cycle to work.
  • Work Abroad.
  • Nursery fees salary exchange.
  • Employee Assistant Programme
  • Career progression with excellent training and development.
  • Company events – Pub nights, sporting events, seasonal parties, socials

Overview of the role

The Relationship Manager is responsible for managing and growing revenue from a medium sized portfolio of mid-sized corporate clients by understanding their needs and delivering high-quality FX (foreign exchange) products and payment services. This role involves executing trades to help clients manage their deliverable FX exposure, exploring risk mitigation, proposing solutions/tools and optimising financial outcomes and to understand the payment requirements of clients. The role requires a strong focus on relationship management, revenue growth, and the ability to probe and ask questions to identify clients’ currency exposure and payment needs.The role requires experience and business acumen to understand business models and their inherent challenges to match tools and services to their clients’ goals.

Responsibilities

Client Relationship Management:

  • Act as the primary point of contact for assigned corporate clients, ensuring excellent service levels and quick response to client inquiries.
  • Develop and deepen relationships with clients by understanding their business models, financial needs, and FX exposure requirements and payment needs.
  • Provide consultative support to clients regarding FX market insights, trends, and the implications for their currency exposure.

Revenue Growth and Client Retention:

  • Identify opportunities to increase revenue by offering tailored FX and payment solutions and additional services that meet clients’ evolving needs.
  • Work closely with internal teams, including Sales and Product, to ensure client retention through value-driven services and support.

Trade Execution and Risk Management:

  • Execute deliverable FX trades accurately and efficiently, ensuring adherence to compliance and regulatory standards.
  • Manage trade settlements, confirmations, and other post-trade activities to ensure smooth, accurate, and timely processes.
  • Understand each client’s FX exposure risk and recommend risk management strategies to optimize outcomes.

Market Analysis and Client Advisory:

  • Provide clients with market updates, FX rate forecasts, and insights to support their decision-making process.
  • Analyse FX market trends and macroeconomic factors to anticipate client needs and proactively present solutions.

Collaboration and Reporting:

  • Collaborate with cross-functional teams to provide a seamless client experience.
  • Maintain accurate and up-to-date records of client interactions, trade activities, and revenue data for performance tracking and reporting.
  • Report on revenue growth, client activity, and other key performance indicators to management.

Requirements

  • Bachelor\’s degree in finance, Economics, Business, or a related field.
  • Experience in FX dealing, corporate banking, or a related role such as senior account management or senior financial sales.
  • Knowledge of deliverable FX products, trading platforms, and market dynamics.
  • Excellent relationship management skills with a client-first approach.
  • Proficiency in trading platforms and financial software.
  • Ability to perform well under pressure, with strong analytical and problem-solving skills.
  • Effective communication skills to articulate complex financial concepts to clients clearly and confidently.
  • A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
  • Adaptable, tenacious and flexible who is able to perform under pressure.

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.

Additional Information

  • We work on a hybrid basis from our office in central London.
  • You must be eligible to work in the UK to be considered for this position.
  • Full background check will be carried out.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

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Dealer/Relationship Manager employer: IFX Payments

At IFX Payments, we pride ourselves on being an exceptional employer that fosters a high-performance culture where every team member plays a vital role in our mission to deliver outstanding foreign exchange and payment solutions. Located in the heart of London, we offer a dynamic work environment with ample opportunities for professional growth, comprehensive benefits including generous annual leave, healthcare support, and career development initiatives, all while promoting a diverse and inclusive workplace. Join us to thrive in your career alongside industry leaders and make a meaningful impact in the financial services sector.
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Contact Detail:

IFX Payments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dealer/Relationship Manager

✨Tip Number 1

Familiarise yourself with the foreign exchange market and current trends. Understanding the latest developments in FX will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the finance and FX sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the company culture at IFX Payments.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in understanding client needs and delivering tailored solutions will set you apart from other candidates.

✨Tip Number 4

Research IFX Payments thoroughly, including their mission and values. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but are genuinely interested in contributing to their success.

We think you need these skills to ace Dealer/Relationship Manager

Client Relationship Management
FX Market Knowledge
Analytical Skills
Problem-Solving Skills
Communication Skills
Trade Execution
Risk Management
Revenue Growth Strategies
Financial Software Proficiency
Market Analysis
Team Collaboration
Adaptability
Attention to Detail
Business Acumen

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in FX dealing, corporate banking, or account management. Use specific examples that demonstrate your relationship management skills and ability to grow revenue.

Craft a Compelling Cover Letter: In your cover letter, express your understanding of IFX Payments' mission and how your background aligns with their goals. Mention your experience with FX products and your approach to client relationship management.

Showcase Analytical Skills: Emphasise your analytical and problem-solving abilities in your application. Provide examples of how you've used these skills to identify client needs and propose effective solutions in previous roles.

Highlight Team Collaboration: Since the role involves working closely with internal teams, mention any past experiences where you successfully collaborated with others to achieve common goals. This will show your ability to contribute to a high-performance team.

How to prepare for a job interview at IFX Payments

✨Understand the FX Market

Before your interview, make sure you have a solid grasp of the foreign exchange market. Familiarise yourself with current trends, key players, and recent news that could impact FX trading. This knowledge will help you demonstrate your expertise and show that you're proactive about staying informed.

✨Showcase Relationship Management Skills

Since the role focuses heavily on client relationships, prepare examples from your past experiences where you've successfully managed client accounts. Highlight how you identified their needs, provided tailored solutions, and maintained strong communication to build trust.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and decision-making skills under pressure. Think of specific situations where you had to analyse market data or manage risk for clients, and be ready to discuss your thought process and outcomes.

✨Demonstrate a Team Player Attitude

IFX Payments values collaboration, so be prepared to discuss how you've worked effectively within teams in the past. Share examples of how you contributed to team goals, supported colleagues, and adapted to different working styles to achieve success together.

Dealer/Relationship Manager
IFX Payments
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I
  • Dealer/Relationship Manager

    City of London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-07

  • I

    IFX Payments

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