IFS is seeking a Senior IT Support Engineer to join our IT Operations team in Staines. You will deliver Level 2 support across hardware, software, and networks, and act as Incident Commander for priority incidents, ensuring quick, discreet resolution for Executive Leadership and VIP users.
You will mentor junior engineers, drive improvements in processes and documentation, and collaborate with security, infrastructure, and application teams to maintain a resilient IT environment.
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VIP IT Support Lead & Incident Commander employer: IFS
As a leading employer in the tech industry, we pride ourselves on fostering a collaborative and inclusive workplace where innovation thrives. Our hybrid work model supports diverse lifestyles, while our commitment to engineering excellence and responsible AI practices ensures that you will be part of meaningful projects that drive customer value. With ample opportunities for professional growth and mentorship within our Enterprise Asset Management team, you'll be empowered to develop your skills and make a significant impact in the world of software engineering.