At a Glance
- Tasks: Lead strategies to optimise and grow revenue from our existing customer base.
- Company: Join a global leader in innovative solutions with a focus on customer success.
- Benefits: Attractive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with a chance to influence global operations and team success.
- Why this job: Shape the future of customer relationships and drive impactful revenue strategies.
- Qualifications: Proven leadership experience in strategy and governance within a customer-focused environment.
The predicted salary is between 100000 - 150000 £ per year.
Job Description The Global Head of Installed Base is responsible for protecting, optimizing, and growing revenue from IFS's existing customer base.
This leader will establish the strategic frameworks, governance structures, and operational disciplines that enable five regional teams to maximize the lifetime value of every IFS customer, through renewal excellence, license optimization, and the sustained growth of recurring revenue.
This is a strategy, governance, and program leadership role.
Regional teams own customer relationships and execution.
This leader owns the system, standards, and strategic direction that make them consistently effective.
Key Responsibilities Strategic Frameworks
