Strategic Partner Account Director

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.

As a truly international company serving people from around the globe, we realise that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

IFS’s success relies on a strong and committed partner community. The Strategic Partner Account Director is responsible for managing relationships and driving engagement with our global strategic partners that are critical to our success. The objective is to enhance partner commitment to leverage their capabilities for successful IFS software sales and deployments.

The Strategic Partner Account Director works closely with IFS Sales, Pre-sales, and Services and consulting teams and the partners themselves to ensure that partners fulfill forecasted license revenue targets and perform successful IFS software implementations and transformation programs. This includes but is not limited to establishing processes to drive engagement cadence, ensuring that partner knowledge, skills, and resource deployments are aligned with IFS’ interests, and working to ensure partner activities are executed in a manner that achieves valuable customer outcomes and aligned with customer satisfaction.

An individual is able and willing to generate additional IFS software revenue through the activities of their Managed Partner based on their Demand generation and Lead qualification activity.

• Drive revenue from and with our globally managed Partners (sell with / sell through / sell to)
• Support the hyper growth and delivery of IFS as it continues to expand and grow doubling in size every 3 years, leveraging partners to scale quickly and effectively through their ability to prime projects and grow regional and global practices.
• Foster strong relationships and cadence between the managed Partners and IFS market units, resulting in account deals in target industries and geographies.
• Allow Sales to focus on sales execution and the IFS end customer by finding and supporting the right Partner to go to market in specific industries and geographies.
• Build, grow and shape a sustainable Partnership route to market that drives the partner to develop demand with IFS.
• Deliver successful regional partner cadence and joint account planning opportunities on a planned and agreed cadence.
• Work with sales and account teams in region to keep/maintain pipeline opportunities in CRM.
• Keep leadership informed of the partnership overall to include areas of growth, engagement and general concerns related to accounts/projects.
• Regularly attend meetings, conferences, partner and project connects in person.
• Build and maintain relationships at all levels of the organization(s).
• Support new business development efforts across industry & products.
• Ensure partnership performance and alignment with business goals.
• Collaborate with sales, product, marketing and development teams in support of partner.
• Utilize consultative approach focused on listening, learning, problem solving and influencing.
• Communicate effectively and with impact conveying IFS’s mission, value proposition to a variety of audiences leveraging persuasive storytelling skills and cultural competencies.

• Extensive experience in large IT service-based organizations, Business-to-Business and ERP software industry.
• Candidate would preferably have 10+ years’ or equivalent experience in partner or vendor management, role in the technology sector.
• Experience in developing partner go to market, sales and marketing plans would be beneficial.
• Understanding of relevant IT markets; Understanding of GSI landscape in Big 5 market.
• Experienced in driving complex technology sales processes and negotiations.
• Able and willing to regularly travel.
• Prior large scale partner management experience.
• Excellent communication skills (both written and verbal).

• Experience in systems integration partnering.
• Bachelor’s degree in Business Administration, Management, Marketing or a related field.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.