Head of Revenue Operations | IFS Copperleaf Staines-upon-Thames, England, United Kingdom Business Operations

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

About IFS Copperleaf: IFS Copperleaf builds decision analytics and capital planning software for the organisations that run critical infrastructure: electric, gas and water utilities, transportation and rail, oil and gas, mining, and the public sector. Our software helps asset-intensive companies decide where and when to invest, balancing cost, risk, performance and sustainability, and it is used today to manage more than $2.9 trillion of assets worldwide.

These are high-stakes, evidence-led sales. Our buyers, CFOs, VPs of Asset Management, chief engineers and capital planning leaders, answer to regulators, boards and rate cases. Winning new logos and growing ARR depends on a sales engine that runs on clean data, sharp forecasting and a deal process that makes it easy for our customers to buy.

The Role: We are hiring a Head of Revenue Operations to be the operational backbone of the Copperleaf go-to-market team. Reporting to the COO, you will own forecasting, pipeline management, the deal desk, CRM, sales analytics, territory planning, and sales compensation. You will turn a complex, enterprise sales motion into a predictable one. This is a hands‑on role for someone who can move between the boardroom and the spreadsheet.

What You Will Own:

• Forecasting, pipeline and demand generation. Run the forecast and demand generation cadence end to end.
• Deal desk and deal support. Own the contracting workflow and deal review for complex, multi‑year enterprise deals.
• CRM and systems. Own Salesforce and the wider sales tech stack as the single source of truth.
• Sales analytics and reporting. Build reporting: pipeline bridges, conversion by stage, win/loss patterns, ARR movement, quota attainment and productivity.
• AI in the go-to‑market motion. Put AI to work across RevOps: forecasting and scoring, deal and win/loss analysis, and automating the manual work.
• Planning and territory. Support annual planning: quota setting, territory and account coverage, capacity modelling and headcount planning, working closely with sales leadership and finance.
• Sales compensation. Own the sales compensation plan, including quota letters, commission structures, crediting rules and payout administration.

Substantial experience in sales operations, revenue operations or a closely related function within enterprise B2B software or SaaS, including time leading or effectively running the function. A strong grasp of complex, long‑cycle enterprise deals with seven figure ACVs, multiple stakeholders, and procurement and legal scrutiny. Deep Salesforce fluency and comfort across the sales tech stack: you can design the process, not just administer it. Strong practical fluency with AI: you use it daily in your own work and stay at the forefront of innovation in the AI and RevOps space. Genuine analytical horsepower. A track record of improving forecast accuracy, conversion or sales productivity in a measurable way.

Why This Role Matters: Copperleaf sells a product that helps the world’s infrastructure operators make better decisions with scarce capital. We making it easier for our customers to buy this software.

Location and How We Work: This is a London-based role (Staines) with a hybrid pattern, combining time in our UK office with remote work. Some travel should be expected for team, customer and company events. IFS is an equal opportunity employer. We welcome applications from all backgrounds and are committed to building an inclusive team.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in‑office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.