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- Tasks: Guide customers through their indoor skydiving experience with exceptional service and safety.
- Company: Join the vibrant team at iFLY, where fun meets professionalism.
- Benefits: Earn between £26,500 to £36,500 plus commissions, with full training and flight time.
- Why this job: Be part of an exciting adventure and help others fly while having a blast.
- Qualifications: No experience needed, just a passion for service and a friendly attitude.
- Other info: Enjoy a lively work environment with opportunities for growth and development.
The predicted salary is between 26500 - 36500 £ per year.
We’re looking for high-energy individuals who can fly, coach and sell. As an iFLY Instructor, you will be a vital member of iFLY’s operational and experiential team, as you lead and guide our customers through their flight experience, from start to finish, with exceptional customer service. This is a high-energy role — and no experience is needed.
What you’ll get:
- Salary range from £26,500 to £36,500 per year which includes a generous commission structure on sales and service you generate
- Full training on your journey to the flight team
- A suite of employee benefits
- Regular allotment of training flight time
We’re proud that our team includes an inspiring mix of personalities, nationalities, characters, and cultures. As a fully inclusive employer, we believe that’s what makes us so strong.
The values all our instructors have in common are:
- A commitment to Safety
- An outrageous passion for service and sales
- Accountability for yourself and others
- A culture of respect for the team and business
- An outgoing, friendly personality
- An incredible work ethic
- An unrivalled ambition to progress and to contribute to iFLY’s ongoing success
Every member of our team is 'in sales' - meaning it’s also vital you have the ability to confidently discuss our packages, prices & on-the-day extras with customers, to provide them the best experience. To us, and to each successful candidate, every customer is a VIP.
There will naturally be a significant amount of time spent in our state-of-the-art wind tunnels and the role does involve working shifts in line with the 7 day-a-week operation. There will also be a mandatory qualifying period performing customer service and sales duties, starting on the Reception team on your journey to the Flight team. This is to allow you to familiarise yourself with the general operation of the business, as you get to know our incredible customers and your team-mates.
Ultimately, you will be responsible for sales, safety briefings, equipment checks, ‘in-air’ customer supervision, debriefs and wind speed controlling. You will also be required to undertake Reception / Front Desk / Meet and Greet functions as part of the role. Essentially, you’ll be doing whatever it takes to ensure the smooth running of the customer’s visit and their absolute satisfaction.
Finally, we expect all our team mates to keep our working environment respectful, lively, energetic and fun, because heading to work each day should be nothing but a good thing.
Indoor Skydive Instructor in Basingstoke employer: iFLY UK Indoor Skydiving
Contact Detail:
iFLY UK Indoor Skydiving Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indoor Skydive Instructor in Basingstoke
✨Tip Number 1
Get your energy levels up! When you walk into that interview, let your enthusiasm shine through. Show them you’re ready to fly high with the team and bring that outrageous passion for service they’re looking for.
✨Tip Number 2
Practice your sales pitch! Since every instructor is in sales, be prepared to discuss packages and prices confidently. Role-play with a friend or in front of the mirror to nail that customer interaction vibe.
✨Tip Number 3
Familiarise yourself with the company culture. iFLY values respect, accountability, and fun, so make sure you can demonstrate how you embody these traits. Share examples from your past experiences that highlight your work ethic and team spirit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show your commitment to joining the iFLY family. Plus, it gives you a chance to showcase your personality right from the start!
We think you need these skills to ace Indoor Skydive Instructor in Basingstoke
Some tips for your application 🫡
Show Your Energy: We want to see your high-energy personality shine through in your application! Use lively language and examples that showcase your passion for customer service and sales. Remember, we’re looking for someone who can fly with enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at iFLY. Highlight your commitment to safety, respect, and teamwork. This will show us you understand what it means to be part of our vibrant community.
Be Yourself: Don’t be afraid to let your unique personality come through in your written application. We love a mix of characters and cultures, so share what makes you, you! Authenticity is key to standing out in our selection process.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to becoming an iFLY Instructor. We can’t wait to hear from you!
How to prepare for a job interview at iFLY UK Indoor Skydiving
✨Show Your Energy
As an Indoor Skydive Instructor, high energy is key! During the interview, let your enthusiasm shine through. Use positive body language, maintain eye contact, and speak with excitement about the role and what it means to you.
✨Know the Company
Do a bit of homework on iFLY before your interview. Understand their values, mission, and what makes them unique. This will help you connect your answers to their culture and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
Since exceptional customer service is crucial, prepare examples from your past experiences where you went above and beyond for customers. Even if you don’t have direct experience, think of times when you’ve helped someone or provided support in any capacity.
✨Be Ready to Sell
Sales skills are a big part of this role, so be prepared to discuss how you would approach selling iFLY’s packages and extras. Think about how you can create a VIP experience for customers and be ready to share your ideas during the interview.
