Senior Sales Coordinator (B2B)

i FLY UK operates state-of-the-art indoor skydiving facilities across the United Kingdom, offering thethrill of flight in a safe, accessible environment. With locations in London, Milton Keynes,Manchester, Basingstoke and Birmingham coming soon, i FLY welcomes individuals, families,schools, and corporate groups for unforgettable flying experiences.

As part of the global franchise i FLY Holdings Inc., the world leader in indoor skydiving, i FLY UKcombines cutting-edge technology, expert instruction, and a passion for flight to deliver world (1) class experiences and professional-grade training.

Job Title: Senior Sales Coordinator – i FLY UK

• Contract: Full-time, permanent
• Start Date: ASAP
• Location: i FLY UK (based in London)
• Reports to: International Commercial Director – Europe

Mission

As Senior Sales Coordinator, you will be responsible for growing and managing the B2B and eventssegment for i FLY UK. Your role is both strategic and operational, contributing directly to revenuegrowth, customer satisfaction, and brand visibility. You will be a key player in driving group sales(corporate, filming companies,…), managing leads and bookings, and ensuring successful eventdelivery across the UK sites.

Key Responsibilities

• Identify and pursue new B2B and event-based business opportunities (corporate events, teambuilding, etc.)
• Build and manage a pipeline of potential clients across sectors
• Manage inbound and outbound sales (in-person, phone, email, online)
• Create and negotiate quotes, proposals, and contracts
  Coordinate internal resources to execute group events from A to Z
• Event Coordination
  • Ensure smooth operational delivery of group experiences
  • Attend and represent i FLY at trade shows, workshops, and other promotional events
  • Animate the i FLY booth when required and engage proactively with visitors
  • Customer Experience & Front Desk Support (for Corporate)
  • Support the front-of-house team in welcoming and guiding guests
  • Be a brand ambassador, delivering a high standard of service and enthusiasm
• Manage bookings and reporting through our online sales system (CRM)
• Ensure accurate follow-up, data entry, and invoicing
• Work closely with the UK Marketing and Commercial Director
• Support marketing initiatives

Profile & Skills Required

• Experience: Minimum 3 years in a sales-related role in leisure, tourism, events, or sports industries
• Education: Bachelor\’s degree or equivalent (Bac +3 or higher)
• Sales Tools: Proficient in MS Office, online booking systems, and CRM tools
• Customer Focus: Outstanding interpersonal skills — friendly, dynamic, and highly customer-oriented
• Personal Qualities:
  • Autonomous and proactive
  • Organised and stress-resistant
  • Able to multitask and suggest improvements

What We Offer

• Join a fast-growing, exciting company in the leisure industry
• Be part of a passionate, energetic, and supportive team
• Develop your skills in sales, events, and marketingOpportunities for growth within the UK and international teams

Competitive package with base salary plus performance-based commission, depending on
experience.

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