At a Glance
- Tasks: Lead global internal communications strategy and create engaging content for employees.
- Company: Join IFF, a global leader in flavours and fragrances with a collaborative culture.
- Benefits: Competitive salary, hybrid work options, and career growth opportunities.
- Other info: Be part of a dynamic team driving meaningful impact in food and health.
- Why this job: Shape communication strategies that inspire and connect employees across the globe.
- Qualifications: 7+ years in communications with strong leadership and storytelling skills.
Are you passionate about shaping how organizations communicate, connect, and inspire employees at scale? An exciting opportunity is available at IFF, a global leader in flavors, fragrances, food ingredients, and health & biosciences. This pivotal role serves the Taste division, where we craft unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building, and fuel market success.
The Internal Communications Lead will serve as the global head of Internal Communications for the Taste division, leading the strategy, execution, and continuous evolution of internal and executive communications. This role will act as a trusted advisor to senior leadership, shaping divisional narratives and driving communication excellence that strengthens culture, engagement, and business performance. Be part of a strategic, dynamic, and results-driven team—together we drive meaningful impact. The role will be hybrid and can be based in the United States, Mexico, Latin America, or the United Kingdom.
Where You’ll Make a Difference
- Lead the global internal communications strategy and editorial calendar, aligning topics and messaging with business priorities, culture initiatives, and external campaigns.
- Develop and deliver divisional and leadership communications, including emails, intranet content, newsletters, and corporate communications.
- Manage high-impact communications, including organizational updates, crisis communications, and transformation messaging across the Taste division.
- Drive employee engagement by creating compelling content using varied formats (written, video, digital platforms) to increase reach and effectiveness.
- Partner with senior leaders to shape narratives and thought leadership, including external-facing communications such as professional social media content.
- Lead the planning and execution of global Town Halls, including content development and cross-functional coordination.
- Analyze communication effectiveness using quantitative metrics (engagement, attendance, open rates) and qualitative feedback, and adjust strategy accordingly.
- Develop and implement new initiatives to enhance organizational culture, leadership visibility, and employee connection.
- Manage and develop one direct report, ensuring strong team performance and capability growth.
What Makes You The Right Fit
- Bachelor’s degree in Marketing, Public Relations, Journalism, English, or a related field (or Bachelor of Science degree with demonstrated communication expertise).
- Minimum 7 years of experience in communications roles, with progressive leadership responsibility.
- Demonstrated experience developing and executing internal and executive communications strategies within complex, global organizations.
- Strong ability to balance strategic thinking with detailed execution, managing multiple priorities effectively.
- Expertise in stakeholder management, with the ability to influence and advise senior leadership.
- Proven ability to lead high-visibility and sensitive communications, including organizational change initiatives.
- Excellent written and verbal communication skills, with strong editorial judgment and storytelling ability.
- Experience working in a matrixed, cross-functional environment.
- Experience using communications and engagement platforms such as Poppulo, Microsoft Teams Live, Adobe Creative Suite, or Asana.
How Would You Stand Out
- Prior experience managing or mentoring team members.
- Background in creating data-driven communication strategies or leading large-scale engagement initiatives.
Why Choose Us
- Opportunity to influence executive-level communications and global strategy.
- Exposure to a highly collaborative, global organization across industries.
- Ability to drive meaningful culture and engagement outcomes.
- Work with innovative teams shaping the future of food, health, and sustainability.
- Competitive compensation and benefits aligned to the market.
- Career growth in a dynamic and evolving environment.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of religion, gender identity & expression, sexual orientation, or disability.
Internal Communications Lead employer: IFF
IFF is an exceptional employer that fosters a collaborative and inclusive work culture, empowering employees to influence executive-level communications and global strategies within the dynamic Taste division. With competitive compensation, comprehensive benefits, and ample opportunities for career growth, IFF encourages its team members to bring their authentic selves to work while driving meaningful impact in the food, health, and sustainability sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Lead
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like IFF. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like IFF, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research IFF inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Internal Communications Lead
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of IFF. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at IFF.
How to prepare for a job interview at IFF
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
