Business Development Executive - Commercial Banking

MAIN OBJECTIVES: The Business Development Executive will be responsible for supporting an assigned Relationship Manager (RM) in Business Banking to meet and exceed performance objectives by establishing and developing new corporate target customer industry sectors aligned to the Bank’s strategy. You must be focused, dedicated, and always striving to exceed expectations while maintaining strong working relationships with Business Banking Clients and colleagues.

MAIN DUTIES:

• Research, plan and implement new business sectors aligned to the Bank’s strategy.
• Manage development projects and drive for the successful launch of new products in Business Banking.
• Be actively involved in relevant initiatives and activities across the business.
• Develop and maintain effective marketing schedules.
• Design campaign ideas for customer attraction.
• Acquire new business opportunities focusing on customers with larger client balances, specifically Financial Regulated Companies including APIs, EMIs, Brokers, Asset Management Firms, Wealth Management Firms, and Fund Managers.
• Ensure that service levels and facilities can be maintained and improved to increase standards of customer service and achieve brand loyalty.
• Enable strong relationships with all third parties to raise the profile of our brand in the market.
• Maintain good relationships with all colleagues within iFAST Global Bank Limited and the Group.
• Perform any other reasonable duties as required by the business.
• Support client retention strategies for all new and existing customers.
• Cultivate knowledge through networking opportunities and professional publications.

EDUCATION & TRAINING: Ideally educated to degree level in a marketing, finance or business-related discipline, with demonstrable relevant experience. Required to keep up to date with financial services and banking regulations. Understanding of Regulatory Licences applicable to Financial Institutions is preferred (training can be provided).

EXPERIENCE AND SKILLS REQUIRED:

• A minimum of 2 years’ experience in finance or marketing fields, ideally within Retail or Commercial Banking Sector.
• Success in meeting key business targets individually and/or collectively within a team.
• Demonstrable experience of providing innovative and creative ideas to drive revenue growth.
• Structured, organised, and methodical in day-to-day planning.
• Ability to interact, persuade, and influence key stakeholders.
• Knowledge of UK regulatory compliance requirements, AML/Financial Crime, and risk management principles is preferred.
• Speaking Cantonese or Mandarin is a plus.

INDEPENDENT ACTION & DECISION MAKING: Proactively manage day-to-day activities ensuring adherence to appropriate policies and procedures. Carry out assignments according to bank’s policies, providing independent assurance and recommendations to the Head Office.

ACCOUNTABILITY FOR ACTIONS/RESULTS: Implement necessary actions to achieve business objectives and successfully grow new business sector client bases as well as iFAST’s existing business sector client base.

KEY RELATIONSHIPS:

• Internal Relationships: Senior Management and colleagues supporting your customers.
• External Relationships/Contacts: Industry specialists, compliance firms, legal, accountancy, business partners.

CONFIDENTIAL INFORMATION: The job holder is responsible for keeping all reporting documents, internal activities, and client records secure in accordance with The General Data Protection Regulation (GDPR).

WORKING CONDITIONS: 37.5 hours per week Monday to Friday, with flexibility to suit business needs. Travel will likely only be within the UK based on branch and customer locations.

MENTAL DEMANDS & JOB COMPLEXITY: The job holder needs to expect building the business from scratch without established knowledge. The role requires planning of multi-layered responsibilities and the ability to react quickly to resolve issues. Open communication with management is essential.

The Right Qualities: Good team spirit, dedicated, smart, innovative, highly self-driven, and inquisitive.

BENEFITS: 25 days annual leave plus 8 bank holidays, pension scheme with 4% employer contribution, private medical insurance, hybrid working after probation, training and development, and free gym access in the building.