Business Development Executive

The Business Development Manager Executive – DTB, will be responsible for supporting an assigned Relationship Manager (RM) working in the Digital Transaction Banking division (DTB ) to meet and exceed the performance objectives of the assigned RM by establishing and developing new corporate target customer industry sectors aligned to the Bank’s strategy.

You must be focused, dedicated, always striving to exceed expectations, whilst maintaining strong and fruitful working relationships with any DTB Clients and your colleagues within the business to gain their trust and respect.

MAIN DUTIES

1. Contribute towards Digital Transaction Banking’s success through sales support and key performance targets.
2. Research, plan and implement new Business sectors to target that are aligned to the Bank’s strategy.
3. Development & maintain effective marketing schedules.
4. Develop/design campaign ideas for customer attraction.
5. Acquire new business opportunities with a focus on Customers that hold larger Client balances specifically Brokers, Asset Management Firms, Wealth Management Firms and Fund Managers.
6. Also acquire new business opportunities with a focus on payments and FX.
7. Maintain iFAST Bank policies, procedures and controls and ensure that they are always followed as first line of defence.
8. Ensure that with new business sectors introduced service levels and facilities can be maintained and improved that will increase standards of customer service to achieve brand loyalty.
9. Enable strong relationships with all 3rd parties to raise the profile of our brand in the market.
10. Maintain good relationships with all colleagues within iFAST Global Bank Limited and the Group.
11. Be actively involved in all the relevant initiatives and activities across the business.
12. Deliver iFAST’s ‘Values and Code of Conduct’, take personal responsibility to follow the highest standards of ethics.
13. Perform any other reasonable duties as and when the business requires.
14. Enable strong relationships with all your colleagues and any clients to optimise utilisation of iFAST’s products and services.
15. Identify new business sectors with easily identifiable prospects that will bring in business to achieve targets.
16. Assist with the implementation and maintenance of an effective client contact strategy.
17. Support client retention strategies for all our new and existing customers.
18. Cultivate knowledge: Participate in networking opportunities; read professional publications; grow your network.
19. Ensure that iFAST Bank’s ‘Treating Customers Fairly’ policy and “Consumer Duty Policy” are both considered when aligning new business sectors with iFAST Bank facilities.

EDUCATION & TRAINING

1. Required to keep up to date with the financial services and banking regulations.
2. Ensure that you understand the Regulatory Licences applicable to Financial Institutions (training can be provided).

INDEPENDENT ACTION & DECISION MAKING

Proactively manage your day-to-day activities ensuring that the appropriate policies and procedures are always adhered to.

ACCOUNTABILITY FOR ACTIONS/RESULTS

Implement all necessary actions to achieve business objectives and successfully grow new business sector client bases as well as iFAST’s existing business sector client base.

KEY RELATIONSHIPS

1. Internal Relationships: Senior Management and colleagues that support your customers.
2. External Relationships/Contacts: Industry specialists, compliance firms, legal, accountancy.

CONFIDENTIAL INFORMATION

The job holder is responsible for keeping all client records including their financial data and personal information secure at all times in accordance with The General Data Protection Regulation (GDPR).

WORKING CONDITIONS

37.5 hours per week Monday to Friday, although candidates are asked to work flexibly to suit business needs, this is subject to business and operational requirements. These hours will be inclusive of your contracted 37.5 hours per week, so take this time back during the week.

Travel will likely only be within UK based on our present branch and customer locations, any changes to this will be discussed and agreed with you at that time.

MENTAL DEMANDS & JOB COMPLEXITY

1. The job requires an ability to undertake planning of multi-layered, integrated responsibilities; to react quickly and professionally to resolve any problematic issues.
2. Openly communicate with management so any arising issues can be dealt with and prevented in the future.
3. Ability to work under pressure and tight deadlines.

The Right Qualities:

1. Smart and Innovative
2. Highly self-driven to excel.
3. Possess good team-spirit
4. Inquisitive
5. Dedicated to go the extra mile for work.

EXPERIENCE AND SKILLS REQUIRED:

1. You must have a minimum of 2 years’ experience in a similar role, ideally within Retail or Commercial Banking, or a Non-Bank Financial Institution Payment Sector environment.
2. Success by meeting key business targets individually and/or collectively within a team.
3. Proven success of increasing share of wallet.
4. Structured, organised and methodical in your day-to-day planning.
5. Ability to interact, persuade and influence key stakeholders.
6. Understanding of services required by Financial Institutions such as Foreign Exchange, all types of Payments, and Client savings services, and the intricacies within each of these schemes.
7. Knowledge of UK regulatory compliance requirements, AML/Financial Crime and risk management principles is preferred.

BENEFITS

• Competitive salary of £30K – £35K depending on experience.
• 25 days annual leave entitlement plus 8 bank holidays.
• Pension scheme, 4% employer contribution.
• Private Medical Insurance.
• 60-40 Hybrid working after successful probation period.
• Training and development.
• Free gym access in the building.

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