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For Companies At a Glance
- Tasks: Support product management and relationship building in a dynamic banking environment.
- Company: Join iFAST Global Bank Limited, a leader in innovative financial services.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a pension plan.
- Other info: Flexible working arrangements and excellent career growth opportunities await you.
- Why this job: Make an impact by launching new products and enhancing customer experiences.
- Qualifications: 1-2 years in banking or fintech; strong analytical and project management skills.
The predicted salary is between 30000 - 40000 £ per year.
Base pay range: This range is provided by iFAST Global Bank Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
The Product Success Executive (PSE) supports the Head of Lending & Correspondent Banking. The role combines product and relationship management responsibilities and works with Digital Personal Banking, Business Banking, EzRemit, Credit Risk, Legal, Compliance and other relevant departments to support management of existing lending products, preparation for new product launches (including market research, onboarding and other documentation), coordination with Project Manager and stakeholders, testing, and preparation of internal and external marketing materials. The role involves monitoring compliance with Consumer Duty requirements, conducting post-implementation reviews and ongoing performance monitoring and analysis. The role may include other work within Lending and Correspondent Banking as required by the bank.
Main Duties
- Market research and competition benchmarking: conduct a comprehensive assessment of competitors' customer value proposition using public information and existing customer feedback; prepare updates for relevant committees.
- Product performance monitoring, analysis, and management information: monitor product performance through existing reports; contribute to reporting enhancements and development of analytics with IT teams; prepare inputs for executive committee packs.
- Supporting product implementation and testing: participate in Project Working Group for relevant products; assist in identifying and formulating user requirements; coordinate with project management and departments to ensure timely progress; participate in user acceptance testing and follow up on remediation actions.
- Business performance and risk monitoring and reporting: monitor business and risk reports and collaborate with Bank and Group stakeholders to manage risks; prepare standard and ad hoc MI inputs for committee packs.
- Correspondent banking: support onboarding by completing and collecting documentation and obtaining Compliance sign-off; prepare internal materials for authorities/committees; participate in client calls and track follow-up actions.
- Policies, Procedures and Methodologies: contribute to creation and updates of policies related to lending products and correspondent banking; maintain policy inventories and ensure timely updates.
- Other Ad Hoc and Permanent Assignments: perform other duties within and outside Lending & Correspondent Banking as required.
- Effective time management & collaboration: support new initiatives, maintain day-to-day activities in a fast-moving, customer-centric environment; understand product and client requirements across departments; collaborate with colleagues and wider group; meet deadlines.
- Conduct & Consumer Duty: adhere to conduct rules; comply with bank policies and procedures; complete trainings on time; apply Consumer Duty considerations to all products and activities.
Key Relationships
- Internal: Business units, Credit risk, Treasury, Compliance, Regulatory Reporting, Finance, and other Group entities across geographies and time zones.
- External: External customers, counterparties, data and solution providers.
Confidential Information
The job holder has access to the bank's client records, financial data and contracts.
Working Conditions
37.5 hours per week, Monday to Friday. Flexible working arrangement with minimum 60% in the office. During the probation period, 100% in-office attendance is expected.
Mental Demands & Job Complexity
Ability to plan and prioritise, and to respond quickly to resolve issues while managing multiple matters; operate under pressure and tight deadlines. Coordinate with global stakeholders to ensure timely product development and proper operation while managing risk.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Product Management
Industries
IT Services and IT Consulting
Qualifications & Experience
- Circa 1-2 years of working experience in banking, non-bank financial institutions or fintech
- Bachelor's or Master's degree, preferably in business, finance, marketing or a quantitative subject
- Experience with new product launches and/or project management is a plus
- Analytical, research and problem-solving skills
- Basic knowledge of Know-Your-Customer requirements in financial services
- Understanding of financial reports
- Structured, detail-oriented, with high attention to detail; able to work with minimal supervision
- Ability to work under pressure and meet deadlines; comfortable in a complex environment
- Advanced knowledge of MS Office
- Strong work ethics
Benefits
- Annual leave - 25 days plus bank holidays
- Pension plan - 4% employer contribution
- Private medical insurance
- Hybrid working - 60/40 split after probation
- Professional development and career progression opportunities
- Free gym access in the building
Product Success Executive employer: iFAST Global Bank Limited
Contact Detail:
iFAST Global Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Success Executive
✨Tip Number 1
Network like a pro! Reach out to current employees at iFAST Global Bank Limited on LinkedIn. Ask them about their experiences and any tips they might have for landing the Product Success Executive role.
✨Tip Number 2
Prepare for the interview by researching the bank's products and recent news. Show us you’re genuinely interested in their offerings and how you can contribute to their success!
✨Tip Number 3
Practice your answers to common interview questions, especially around product management and compliance. We want to see that you can articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind.
We think you need these skills to ace Product Success Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Success Executive role. Highlight your relevant experience in product management and relationship building, as well as any specific skills that match the job description.
Showcase Your Analytical Skills: Since the role involves a lot of market research and performance monitoring, be sure to include examples of how you've used analytical skills in previous roles. We want to see how you can contribute to our data-driven decision-making!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily track your application status!
How to prepare for a job interview at iFAST Global Bank Limited
✨Know Your Products Inside Out
Before the interview, make sure you thoroughly understand the lending products and services offered by the bank. Familiarise yourself with recent market trends and competitor offerings. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Analytical Skills
Since the role involves product performance monitoring and analysis, be prepared to discuss your analytical skills. Bring examples of how you've used data to drive decisions or improve processes in previous roles. Highlight any experience with market research or performance metrics.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle pressure. Think of situations where you've had to manage multiple tasks or coordinate with different teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Strong Collaboration Skills
Collaboration is key in this role, so be ready to discuss how you've worked effectively with cross-functional teams in the past. Share specific examples of how you’ve contributed to team success and managed relationships with stakeholders, both internal and external.