At a Glance
- Tasks: Manage product performance, conduct market research, and support new product launches.
- Company: Join a dynamic bank with a focus on innovation and customer success.
- Benefits: Enjoy 25 days annual leave, hybrid working, and professional development opportunities.
- Other info: Flexible working arrangements and a vibrant work culture await you!
- Why this job: Be part of a team that shapes the future of banking and makes a real impact.
- Qualifications: 1-2 years in banking or fintech, strong analytical skills, and a relevant degree.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Base pay range: This range is provided by iFAST Global Bank Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Role
The Product Success Executive (PSE) supports the Head of Lending & Correspondent Banking. The role combines product and relationship management responsibilities and works with Digital Personal Banking, Business Banking, EzRemit, Credit Risk, Legal, Compliance and other relevant departments to support management of existing lending products, preparation for new product launches (including market research, onboarding and other documentation), coordination with Project Manager and stakeholders, testing, and preparation of internal and external marketing materials. The role involves monitoring compliance with Consumer Duty requirements, conducting post-implementation reviews and ongoing performance monitoring and analysis. The role may include other work within Lending and Correspondent Banking as required by the bank.
Main Duties
- Market research and competition benchmarking: conduct a comprehensive assessment of competitors' customer value proposition using public information and existing customer feedback; prepare updates for relevant committees.
- Product performance monitoring, analysis, and management information: monitor product performance through existing reports; contribute to reporting enhancements and development of analytics with IT teams; prepare inputs for executive committee packs.
- Supporting product implementation and testing: participate in Project Working Group for relevant products; assist in identifying and formulating user requirements; coordinate with project management and departments to ensure timely progress; participate in user acceptance testing and follow up on remediation actions.
- Business performance and risk monitoring and reporting: monitor business and risk reports and collaborate with Bank and Group stakeholders to manage risks; prepare standard and ad hoc MI inputs for committee packs.
- Correspondent banking: support onboarding by completing and collecting documentation and obtaining Compliance sign-off; prepare internal materials for authorities/committees; participate in client calls and track follow-up actions.
- Policies, Procedures and Methodologies: contribute to creation and updates of policies related to lending products and correspondent banking; maintain policy inventories and ensure timely updates.
- Other Ad Hoc and Permanent Assignments: perform other duties within and outside Lending & Correspondent Banking as required.
- Effective time management & collaboration: support new initiatives, maintain day-to-day activities in a fast-moving, customer-centric environment; understand product and client requirements across departments; collaborate with colleagues and wider group; meet deadlines.
- Conduct & Consumer Duty: adhere to conduct rules; comply with bank policies and procedures; complete trainings on time; apply Consumer Duty considerations to all products and activities.
Key Relationships
- Internal: Business units, Credit risk, Treasury, Compliance, Regulatory Reporting, Finance, and other Group entities across geographies and time zones.
- External: External customers, counterparties, data and solution providers.
Confidential Information
The job holder has access to the bank's client records, financial data and contracts.
Working Conditions
37.5 hours per week, Monday to Friday. Flexible working arrangement with minimum 60% in the office. During the probation period, 100% in-office attendance is expected.
Mental Demands & Job Complexity
- Ability to plan and prioritise, and to respond quickly to resolve issues while managing multiple matters; operate under pressure and tight deadlines.
- Coordinate with global stakeholders to ensure timely product development and proper operation while managing risk.
Seniority Level
- Associate
Employment Type
- Full-time
Job Function
- Product Management
Industries
- IT Services and IT Consulting
Qualifications & Experience
- Circa 1-2 years of working experience in banking, non-bank financial institutions or fintech
- Bachelor's or Master's degree, preferably in business, finance, marketing or a quantitative subject
- Experience with new product launches and/or project management is a plus
- Analytical, research and problem-solving skills
- Basic knowledge of Know-Your-Customer requirements in financial services
- Understanding of financial reports
- Structured, detail-oriented, with high attention to detail; able to work with minimal supervision
- Ability to work under pressure and meet deadlines; comfortable in a complex environment
- Advanced knowledge of MS Office
- Strong work ethics
Benefits
- Annual leave - 25 days plus bank holidays
- Pension plan - 4% employer contribution
- Private medical insurance
- Hybrid working - 60/40 split after probation
- Professional development and career progression opportunities
- Free gym access in the building
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Product Success Executive in City of London employer: iFAST Global Bank Limited
iFAST Global Bank Limited is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With a hybrid working model, employees enjoy flexibility while engaging in meaningful projects that directly impact the bank's risk management strategies. The company fosters collaboration and innovation, providing unique opportunities for professional advancement in the heart of a thriving financial hub.
StudySmarter Expert Advice🤫
We think this is how you could land Product Success Executive in City of London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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We think you need these skills to ace Product Success Executive in City of London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to iFAST Global Bank Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
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How to prepare for a job interview at iFAST Global Bank Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with iFAST Global Bank Limited.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at iFAST Global Bank Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former iFAST Global Bank Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
