At a Glance
- Tasks: Support governance and risk initiatives in Digital Personal Banking while optimising processes.
- Company: Join a leading digital banking team focused on innovation and excellence.
- Benefits: Enjoy competitive salary, generous leave, hybrid working, and private medical insurance.
- Other info: Collaborate with senior stakeholders in a dynamic, supportive environment.
- Why this job: Shape the future of banking by driving governance and operational excellence.
- Qualifications: 4-5 years in banking or financial services with strong project management skills.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for a proactive and detail-oriented professional to join our Digital Personal Banking team, supporting business governance, risk and control, and process optimisation initiatives. This role sits within the First Line of Defence (1LOD) and plays a key role in ensuring that regulatory requirements are effectively embedded into day-to-day operations.
You’ll work across business, customer service, operations, compliance, risk, and product teams to uphold strong governance standards while keeping things practical and efficient. You’ll also play a key part in supporting our Global business model, helping to ensure that governance frameworks and risk controls are fit for purpose across different markets and jurisdictions.
This isn’t a role for someone who wants to stay in their lane. It’s for someone who thrives on complexity, builds trusted relationships at every level, and knows how to turn information into action.
Key Responsibilities- Support governance, risk, and control activities across Digital Personal Banking, ensuring robust frameworks are maintained and continuously improved.
- Develop, review, and maintain Standard Operating Procedures (SOPs) and process documentation, keeping them current, accessible, and fit for purpose.
- Translate regulatory and policy requirements into clear, actionable processes for front-line teams, communicating changes effectively across stakeholders.
- Drive the implementation of Consumer Duty obligations, including MI production, reporting, and governance materials.
- Track and manage issues, incidents, and remediation actions through to resolution; lead structured delivery of governance and regulatory initiatives.
- Coordinate responses to audits, regulatory reviews, and risk assessments, acting as a central point of contact across teams.
- Monitor process adherence and proactively identify opportunities for efficiency and improvement.
- Provide support for business and marketing initiatives by collaborating with key internal stakeholders, including Operations, Customer Service, Compliance, Risk, Financial Crime Control, and Product teams, to deliver strategic and operational objectives.
- Knowledge of Consumer Duty or other regulatory frameworks.
- Experience supporting audits or regulatory reviews.
- Familiarity with risk and control practices within the First Line of Defence.
- Opportunity to work at the intersection of business, risk, and regulatory change.
- Exposure to senior stakeholders and cross-functional collaboration.
- Play a key role in shaping governance and operational excellence within a growing digital banking environment.
- Ideally 4-5 years of relevant experience in banking or financial services.
- Background in COO Office, business management, consulting, or operations.
- Experience in process design, SOP development, or operational governance.
- Strong project management and organisational skills, with the ability to manage multiple priorities simultaneously.
- A natural ability to translate complex regulatory or operational requirements into practical, customer friendly solutions.
- Excellent communication and stakeholder management skills, you’re as comfortable presenting to senior leadership as you are working through detail with front-line teams.
- Proactive, flexible, hands-on, and detail-oriented, with a genuine team-player mindset.
- Competitive salary depending on experience.
- 25 days annual leave entitlement plus 8 bank holidays.
- Pension scheme, 4% employer contribution.
- Private Medical Insurance.
- 60-40 Hybrid working after successful probation period.
- Training and development.
- Free gym access in the building.
Assistant Manager, Business Governance - Digital Personal Banking in London employer: iFAST Global Bank Limited
iFAST Global Bank Limited is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With a hybrid working model, employees enjoy flexibility while engaging in meaningful projects that directly impact the bank's risk management strategies. The company fosters collaboration and innovation, providing unique opportunities for professional advancement in the heart of a thriving financial hub.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Business Governance - Digital Personal Banking in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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We think you need these skills to ace Assistant Manager, Business Governance - Digital Personal Banking in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to iFAST Global Bank Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on iFAST Global Bank Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at iFAST Global Bank Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with iFAST Global Bank Limited.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at iFAST Global Bank Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former iFAST Global Bank Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
