At a Glance
- Tasks: Manage crime reporting, review CCTV footage, and liaise with police forces.
- Company: Join a dynamic team at iFacility, committed to security and community safety.
- Benefits: Competitive salary, support for SIA Card, and a friendly work environment.
- Other info: Full-time role with a 37-hour week, Monday to Friday.
- Why this job: Make a real difference in retail security while developing valuable skills.
- Qualifications: IT literate with experience in retail or customer service roles.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities
- IT and administrative duties specific to the crime reporting platform
- Review and keep the incident feed up to date on the crime reporting platform
- Retrieve and review the CCTV footage of the incident and the time documented by the Store Manager
- Upload to the crime reporting platform the CCTV and still images of the perpetrator
- Reporting incidents to the police force regarding repeat offenders
- Manage communication between police forces and crimes reported. Submit relevant forms/statements to the police
- Answer telephone for police force representatives and deal with queries
- Keep track of any prosecutions/successes
- Adhere to Company policies and procedures
Experience and Qualifications
- IT literate, competent in Microsoft packages
- Experience of using computer systems
- Experience working in retail, security, or administrative customer service roles
- Experience of working within a small team
- The business will support you to attain your SIA Card
- Use of telephone systems as a form of communication
Personal Qualities
- High level of attention to detail
- Ability to investigate information
- Interest in security, customer service, or administration
- Honest, reliable, trustworthy, friendly and approachable
- Positive, professional and can-do attitude
- Motivated to learn new skills and knowledge
We offer a competitive salary based on your skills and experience. Interested? Drop us an email to find out more!
Please note the successful candidate will be subject to a Basic DBS, 5-year employment reference history, Credit Search, social media check, ID verification, Right to Work check, and 5-year address verification.
Job Types: Full-time, Permanent
Schedule: 37-hour week, Monday to Friday
iFacility is an Equal Opportunities Employer and abides by the Equalities Act 2010.
Retail Crime Reporter employer: iFacility
iFacility is an excellent employer for those seeking a meaningful role in retail crime reporting, offering a supportive work culture that prioritises teamwork and professional development. With a commitment to employee growth, the company provides opportunities to attain your SIA Card and fosters a positive environment where attention to detail and customer service are valued. Located in a dynamic setting, iFacility ensures competitive salaries and a comprehensive benefits package, making it an attractive choice for motivated individuals looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Crime Reporter
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Retail Crime Reporter. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like iFacility. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Retail Crime Reporter candidates.
✨Directly Apply to iFacility
Don’t forget to apply for the Retail Crime Reporter role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining iFacility.
We think you need these skills to ace Retail Crime Reporter
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at iFacility. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at iFacility.
How to prepare for a job interview at iFacility
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at iFacility.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at iFacility.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at iFacility.
