At a Glance
- Tasks: Manage crime reporting, review CCTV footage, and liaise with police forces.
- Company: Join a dynamic team at iFacility, committed to security and community safety.
- Benefits: Competitive salary, support for SIA Card, and a friendly work environment.
- Other info: Full-time role with a 37-hour week, Monday to Friday.
- Why this job: Make a real difference in retail security while developing valuable skills.
- Qualifications: IT literate with experience in retail or customer service roles.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities
- IT and administrative duties specific to the crime reporting platform
- Review and keep the incident feed up to date on the crime reporting platform
- Retrieve and review the CCTV footage of the incident and the time documented by the Store Manager
- Upload to the crime reporting platform the CCTV and still images of the perpetrator
- Reporting incidents to the police force regarding repeat offenders
- Manage communication between police forces and crimes reported. Submit relevant forms/statements to the police
- Answer telephone for police force representatives and deal with queries
- Keep track of any prosecutions/successes
- Adhere to Company policies and procedures
Experience and Qualifications
- IT literate, competent in Microsoft packages
- Experience of using computer systems
- Experience working in retail, security, or administrative customer service roles
- Experience of working within a small team
- The business will support you to attain your SIA Card
- Use of telephone systems as a form of communication
Personal Qualities
- High level of attention to detail
- Ability to investigate information
- Interest in security, customer service, or administration
- Honest, reliable, trustworthy, friendly and approachable
- Positive, professional and can-do attitude
- Motivated to learn new skills and knowledge
We offer a competitive salary based on your skills and experience. Interested? Drop us an email to find out more!
Please note the successful candidate will be subject to a Basic DBS, 5-year employment reference history, Credit Search, social media check, ID verification, Right to Work check, and 5-year address verification.
Job Types: Full-time, Permanent
Schedule: 37-hour week, Monday to Friday
iFacility is an Equal Opportunities Employer and abides by the Equalities Act 2010.
Retail Crime Reporter employer: iFacility
iFacility is an excellent employer for those seeking a meaningful role in retail crime reporting, offering a supportive work culture that prioritises teamwork and professional development. With a commitment to employee growth, the company provides opportunities to attain your SIA Card and fosters a positive environment where attention to detail and customer service are valued. Located in a dynamic setting, iFacility ensures competitive salaries and a comprehensive benefits package, making it an attractive choice for motivated individuals looking to make a difference.
