Implementation and Improvement Officer

Implementation and Improvement Officer

Full-Time 30000 - 42000 £ / year (est.) Remote
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At a Glance

  • Tasks: Support Local Authorities in improving Home Finding for children in care and deliver training.
  • Company: iESE CIC is a not-for-profit dedicated to innovating health and social care for better lives.
  • Benefits: Enjoy competitive salary, remote work options, and perks like discounts and health benefits.
  • Other info: Initial 12-month contract with opportunities for growth and development.
  • Why this job: Make a real impact on children's services while working in a dynamic, collaborative environment.
  • Qualifications: Experience in Children's Social Care or related fields, with strong public speaking and training skills.

The predicted salary is between 30000 - 42000 £ per year.

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We are currently looking for an Implementation & Improvement Officer to join our rapidly growingnot-for-profit organisation working closely with our Implementation and Innovation Manager supporting Local Authorities across the UK to improve Home Finding for children in care, those transitioning from care, and children with disabilities.You will have a passion for children’s services, naturally love dealing with people, building relationships, and be a proactive self-starter with confidence to deliver training to social care teams.

Our organisation

iESE (our parent company) has been set up for the good of the sector. We are dedicated to driving innovation in health and social care and are passionate about making a meaningful impact on the lives of those receiving care.We work closely with LA’s, ICB’s and Care Providers to improve the ‘Whole System of Home Finding’. Our flagship offeringCareCubed, is used by councils, health organisations and care providers offering a structured, person-centred approach to the negotiation and coproduction of Care, Quality and Best Value.

Our culture

Effectively a “high-trust, high-performance” culture is what we want to create with an environment where flexibility, autonomy, and collaboration drive success. We pride ourselves on being dynamic, responsive, and having a close team that operates with a fairly flat structure where everyone plays a part in our success. Team members should be comfortable to put ideas forward and suggest improvements.

The role

The Implementation and Innovation Officer will play a pivotal role in supporting the delivery of our Implementation portfolio, working closely with LA Children’s Service departments, Home-Finding, Commissioning, and Social Care teams, as well as ICB’s and Children’s Care Providers. This will involve the creation of resources to improve Home Finding, the delivery of training both on the CareCubed tool, and best practice across Home Finding, Negotiation, Referral Writing and more – this training will be delivered both virtually and in person so candidates must be willing to travel.

The ideal candidate will be able to build rapport with Local Authorities, ICB’s and Care providers through trusted expertise and exceptional service, this will therefore require an understanding of Children’s Social Care, Home Finding or Social Work. We are keen for a problem solver, that can identify process or service efficiencies/improvements to maximise success and that can collect and build on feedback from the work undertaken to support the continued enhancement of our offer.

Key elements we are looking for:

  • Person-centred with an appetite for learning and development
  • Comprehensive knowledge of either Children’s Social Care, Home Finding, Commissioning, Care Delivery and/or Social Work
  • Experience of public speaking and/or delivering training/coaching support to groups online or in-person.
  • A natural care and desire to drive positive change to children’s services, building collaborative relationships in a fast-paced environment, whilst having the capability and aspirations to do this at scale.
  • Experience in UK Local Government, Children’s Social Care, or Health with knowledge of either Social Care / Home Finding / Commissioning / Care Delivery / Social Work.
  • Confident public speaker with strong presentation and training skills that can share knowledge with energy and passion.
  • Experience with change management within social work teams, supporting the embedding of best practice ways of working or process/policy changes.
  • Confidence and experience using and navigating IT applications and software systems including MS 365 suit and an openness to expanding knowledge and tools used
  • Experience identifying opportunities to improve practice and services, nurturing organisational growth.
  • A working knowledge of the current pressures and policies affecting children’s social care across the UK
  • Proven experience working in a fast-paced environment, and willingness to work both remotely and onsite with customers across the UK.
  • Previous use of the CareCubed tool either in Health, Children’s or Adults Social Care
  • Proven track record delivering successful training courses/workshops/keynotes and/or providing coaching support over teams and/or in-person
  • Having subject matter expertise and thought leadership
  • Able to use data to measure and analyse key customer metrics and KPIs, providing feedback to inform strategic decisions and improvements.

The package

  • Monday – Friday 0900 – 1700
  • Basic salary range: Competitive depending on experience
  • Bonus/commission: Based on agreed objectives
  • Initial 12-month contract
  • Six-month probationary period

Benefits working for the company:

  • Competitive salary with bonus opportunity to grow
  • Home based working (some flexibility)
  • Discounts – Range of perks/discounts offered
  • Salary sacrifice EV car scheme
  • Travel and accommodation (where appropriate) via expense policy for work related travel
  • Health – dental, opticians and private medical

If you are keen to hear more, or would like an initial informal conversation please email us your CV and covering letter to:

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

  • Industries

    Government Administration

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Implementation and Improvement Officer employer: iESE CIC

iESE CIC is an exceptional employer dedicated to making a meaningful impact in children's services across the UK. With a high-trust, high-performance culture, employees enjoy flexibility, autonomy, and opportunities for professional growth while working collaboratively in a dynamic environment. The organisation offers competitive salaries, a range of benefits including health perks and a salary sacrifice EV car scheme, and the chance to contribute to innovative solutions that improve the lives of children in care.

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Contact Details:

iESE CIC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Implementation and Improvement Officer

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at iESE CIC.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from iESE CIC!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like iESE CIC, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at iESE CIC or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Implementation and Improvement Officer

Knowledge of Children's Social Care
Experience in Home Finding and Commissioning
Public Speaking Skills
Training and Coaching Experience
Relationship Building
Problem-Solving Skills
Change Management Experience

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to iESE CIC:Before hitting send, make sure to tailor your application specifically to iESE CIC! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at iESE CIC

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.