Implementation and Improvement Officer

Implementation and Improvement Officer

Full-Time 30000 - 42000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support Local Authorities in improving Home Finding for children in care and deliver training.
  • Company: iESE CIC is a not-for-profit dedicated to innovating health and social care for better lives.
  • Benefits: Enjoy competitive salary, remote work options, and perks like discounts and health benefits.
  • Other info: Initial 12-month contract with opportunities for growth and development.
  • Why this job: Make a real impact on children's services while working in a dynamic, collaborative environment.
  • Qualifications: Experience in Children's Social Care or related fields, with strong public speaking and training skills.

The predicted salary is between 30000 - 42000 £ per year.

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We are currently looking for an Implementation & Improvement Officer to join our rapidly growingnot-for-profit organisation working closely with our Implementation and Innovation Manager supporting Local Authorities across the UK to improve Home Finding for children in care, those transitioning from care, and children with disabilities.You will have a passion for children’s services, naturally love dealing with people, building relationships, and be a proactive self-starter with confidence to deliver training to social care teams.

Our organisation

iESE (our parent company) has been set up for the good of the sector. We are dedicated to driving innovation in health and social care and are passionate about making a meaningful impact on the lives of those receiving care.We work closely with LA’s, ICB’s and Care Providers to improve the ‘Whole System of Home Finding’. Our flagship offeringCareCubed, is used by councils, health organisations and care providers offering a structured, person-centred approach to the negotiation and coproduction of Care, Quality and Best Value.

Our culture

Effectively a “high-trust, high-performance” culture is what we want to create with an environment where flexibility, autonomy, and collaboration drive success. We pride ourselves on being dynamic, responsive, and having a close team that operates with a fairly flat structure where everyone plays a part in our success. Team members should be comfortable to put ideas forward and suggest improvements.

The role

The Implementation and Innovation Officer will play a pivotal role in supporting the delivery of our Implementation portfolio, working closely with LA Children’s Service departments, Home-Finding, Commissioning, and Social Care teams, as well as ICB’s and Children’s Care Providers. This will involve the creation of resources to improve Home Finding, the delivery of training both on the CareCubed tool, and best practice across Home Finding, Negotiation, Referral Writing and more – this training will be delivered both virtually and in person so candidates must be willing to travel.

The ideal candidate will be able to build rapport with Local Authorities, ICB’s and Care providers through trusted expertise and exceptional service, this will therefore require an understanding of Children’s Social Care, Home Finding or Social Work. We are keen for a problem solver, that can identify process or service efficiencies/improvements to maximise success and that can collect and build on feedback from the work undertaken to support the continued enhancement of our offer.

Key elements we are looking for:

  • Person-centred with an appetite for learning and development
  • Comprehensive knowledge of either Children’s Social Care, Home Finding, Commissioning, Care Delivery and/or Social Work
  • Experience of public speaking and/or delivering training/coaching support to groups online or in-person.
  • A natural care and desire to drive positive change to children’s services, building collaborative relationships in a fast-paced environment, whilst having the capability and aspirations to do this at scale.
  • Experience in UK Local Government, Children’s Social Care, or Health with knowledge of either Social Care / Home Finding / Commissioning / Care Delivery / Social Work.
  • Confident public speaker with strong presentation and training skills that can share knowledge with energy and passion.
  • Experience with change management within social work teams, supporting the embedding of best practice ways of working or process/policy changes.
  • Confidence and experience using and navigating IT applications and software systems including MS 365 suit and an openness to expanding knowledge and tools used
  • Experience identifying opportunities to improve practice and services, nurturing organisational growth.
  • A working knowledge of the current pressures and policies affecting children’s social care across the UK
  • Proven experience working in a fast-paced environment, and willingness to work both remotely and onsite with customers across the UK.
  • Previous use of the CareCubed tool either in Health, Children’s or Adults Social Care
  • Proven track record delivering successful training courses/workshops/keynotes and/or providing coaching support over teams and/or in-person
  • Having subject matter expertise and thought leadership
  • Able to use data to measure and analyse key customer metrics and KPIs, providing feedback to inform strategic decisions and improvements.

The package

  • Monday – Friday 0900 – 1700
  • Basic salary range: Competitive depending on experience
  • Bonus/commission: Based on agreed objectives
  • Initial 12-month contract
  • Six-month probationary period

Benefits working for the company:

  • Competitive salary with bonus opportunity to grow
  • Home based working (some flexibility)
  • Discounts – Range of perks/discounts offered
  • Salary sacrifice EV car scheme
  • Travel and accommodation (where appropriate) via expense policy for work related travel
  • Health – dental, opticians and private medical

If you are keen to hear more, or would like an initial informal conversation please email us your CV and covering letter to:

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time
  • Industries

    Government Administration

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Implementation and Improvement Officer employer: iESE CIC

iESE CIC is an exceptional employer dedicated to making a meaningful impact in children's services across the UK. With a high-trust, high-performance culture, employees enjoy flexibility, autonomy, and opportunities for professional growth while working collaboratively in a dynamic environment. The organisation offers competitive salaries, a range of benefits including health perks and a salary sacrifice EV car scheme, and the chance to contribute to innovative solutions that improve the lives of children in care.

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Contact Details:

iESE CIC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Implementation and Improvement Officer

Tip Number 1

Familiarise yourself with the CareCubed tool, as it's a key part of the role. Understanding how it works and its benefits will not only help you in the interview but also show your genuine interest in improving children's services.

Tip Number 2

Network with professionals in children's social care and local authorities. Attend relevant events or webinars to build connections and gain insights into current challenges and best practices in home finding.

Tip Number 3

Prepare to discuss your experience in delivering training or coaching. Think of specific examples where you've successfully engaged an audience, as this will demonstrate your public speaking skills and ability to convey important information effectively.

Tip Number 4

Stay updated on current policies affecting children's social care in the UK. Being knowledgeable about these issues will allow you to speak confidently about how they impact home finding and the services provided.

We think you need these skills to ace Implementation and Improvement Officer

Knowledge of Children's Social Care
Experience in Home Finding and Commissioning
Public Speaking Skills
Training and Coaching Experience
Relationship Building
Problem-Solving Skills
Change Management Experience

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in children's services, social care, or home finding. Use specific examples that demonstrate your skills in training delivery and relationship building.

Craft a Compelling Cover Letter:In your cover letter, express your passion for improving children's services and your understanding of the challenges faced in this sector. Mention how your background aligns with the role and the values of iESE CIC.

Showcase Your Training Experience:Detail any previous experience you have in delivering training or coaching, especially in social care settings. Highlight your public speaking skills and any successful workshops you've conducted.

Demonstrate Problem-Solving Skills:Provide examples of how you've identified and implemented improvements in past roles. This could include process efficiencies or changes that positively impacted service delivery in children's social care.

How to prepare for a job interview at iESE CIC

Show Your Passion for Children's Services

Make sure to express your genuine passion for children's services during the interview. Share any relevant experiences or stories that highlight your commitment to improving the lives of children in care, as this will resonate well with the interviewers.

Demonstrate Your Training Skills

Since the role involves delivering training, be prepared to discuss your experience in public speaking and training delivery. You might even consider preparing a short presentation on a relevant topic to showcase your skills and enthusiasm.

Highlight Your Problem-Solving Abilities

The ideal candidate is a problem solver, so come ready with examples of how you've identified and implemented process improvements in previous roles. This will demonstrate your proactive approach and ability to drive positive change.

Familiarise Yourself with CareCubed

If you have experience with the CareCubed tool, be sure to mention it. If not, take some time to research it and understand its purpose and benefits. Showing that you are knowledgeable about their flagship offering will impress the interviewers.