At a Glance
- Tasks: Carry out repairs and maintenance on water networks while ensuring safety and quality standards.
- Company: IES Utilities Group Ltd, a leading UK utility provider focused on innovation and sustainability.
- Benefits: Competitive pay, career progression, 25 days leave, and a supportive team environment.
- Other info: Opportunities for training and development in a collaborative workplace.
- Why this job: Join a dynamic team making a real impact on essential utility services in your community.
- Qualifications: Experience in utilities or construction, good communication skills, and a full UK driving licence.
The predicted salary is between 40500 - 49500 £ per year.
Repair and Maintenance (R&M) Operative / Ganger
Salary
Competitive with benefits package
Location
Horsham
Contract
- Permanent
- About IES
IES Utilities Group Ltd is a leading UK utility provider delivering end-to-end utility solutions.
Our teams operate across Power, Gas, Water, Telecoms, District Heating and Renewables, providing survey, design, construction and maintenance services nationwide.
With a commitment to innovation, safety and sustainability, IES supports clients in building and maintaining resilient, future-ready infrastructure networks across the UK.
Headquartered in Manchester, IES continues to grow as a trusted partner in the utilities sector.
Our Vision
To be the leading utility and infrastructure services provider, known for innovative and sustainable solutions to current and future challenges.
Our Mission
To enable essential utility networks and infrastructure to achieve exceptional levels of resilience and long-term value.
Role Summary
The Repair & Maintenance (R&M) Operative is responsible for carrying out reactive and planned maintenance activities on clean water and wastewater networks within the Horsham region.
Reporting to the Contracts Manager, the role focuses on the safe and efficient delivery of repair and maintenance works, ensuring customer service, quality, environmental and safety standards are consistently achieved.
The successful candidate will work as part of a field-based team responding to network defects, leaks, bursts, asset failures and maintenance requirements while maintaining compliance with client specifications and industry regulations.
Key Responsibilities
- 1. Operational Delivery
- Carry out excavation, repair, reinstatement and maintenance activities on water networks and associated assets.
- Undertake reactive repairs to leaking mains, service pipes and network infrastructure.
- Assist with planned maintenance, valve operations, flushing and asset inspections.
- Ensure all work is completed safely, efficiently and to the required quality standards.
- Operate hand tools, plant and equipment appropriate to the role.
- Complete job records, worksheets and digital reporting requirements accurately.
- 2. Health, Safety and Compliance
- Comply with all company health, safety and environmental procedures.
- Adhere to NRSWA requirements and site-specific traffic management arrangements.
- Ensure the correct use of PPE, tools and equipment.
- Report hazards, near misses, incidents and unsafe conditions promptly.
- Maintain water hygiene standards and regulatory compliance at all times.
- 3. Customer and Stakeholder Service
- Act professionally when interacting with customers, residents and stakeholders.
- Minimise disruption to customers and the public during works.
- Escalate customer concerns and operational issues through the appropriate channels.
- Support delivery of excellent customer satisfaction outcomes.
- 4. Environmental Performance
- Follow environmental controls and pollution prevention requirements.
- Ensure waste is managed in accordance with company procedures.
- Promote sustainable working practices and environmental awareness.
- 5. Teamwork & Continuous Improvement
- Work collaboratively with Gangers, Supervisors and Management teams.
- Support colleagues to achieve operational objectives and contractual targets.
- Participate in training and development activities.
- Contribute to continuous improvement initiatives across the contract.
Essential Skills & Experience
- Previous experience working within utilities, construction, highways or civil engineering environments.
- Experience carrying out excavation, reinstatement and repair activities.
- Knowledge of safe digging practices and utility network operations.
- Ability to work effectively as part of a team and under minimal supervision.
- Good communication and problem-solving skills.
- Flexible approach to working hours, including emergency call-out requirements where applicable.
- Commitment to health, safety and environmental compliance.
- Full UK driving licence.
Desirable Qualifications
- EUSR Water Hygiene.
- NRSWA Operative.
- Street Works experience.
- CPCS/NPORS Plant Tickets.
- First Aid at Work.
- Confined Space Training.
- Measures of Success
- Safe completion of all assigned works.
- Achievement of contractual response and completion times.
- Quality and right-first-time performance.
- Positive customer feedback.
- Compliance with SHEQ standards and procedures.
- Effective teamwork and attendance performance.
What We Offer
- Competitive rates of pay.
- Supportive team environment.
- Career progression opportunities.
- Pension scheme.
- 25 days annual leave plus bank holidays.
- Additional company benefits.
How to Apply
If you believe you have the skills and experience we're looking for, please submit your CV along with a brief covering note outlining your most relevant experience to:
recruitment@iesutilities. co. uk
We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Repair and Maintenance Operative (R&M) in Horsham employer: IES Utilities Group
IES Utilities Group Ltd is an exceptional employer, offering a supportive team environment and a commitment to employee growth through career progression opportunities. With a focus on innovation and sustainability, employees can take pride in contributing to essential utility networks while enjoying a competitive salary and a comprehensive benefits package, including generous holiday allowance and pension plans.
StudySmarter Expert Advice🤫
We think this is how you could land Repair and Maintenance Operative (R&M) in Horsham
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Repair and Maintenance Operative (R&M) in Horsham
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch IES Utilities Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at IES Utilities Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at IES Utilities Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at IES Utilities Group.
