At a Glance
- Tasks: Build and grow strategic partnerships with key gas customers while managing complex projects.
- Company: IES Utilities Group Ltd, a leading UK utility provider focused on innovation and sustainability.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Join a dynamic team committed to high safety and quality standards.
- Why this job: Shape service delivery and make a real impact in the energy sector.
- Qualifications: Strong background in engineering or utilities, with excellent communication skills.
The predicted salary is between 36000 - 60000 € per year.
Join to apply for the Key Account Manager – Gas role at IES Utilities Group Ltd.
Salary: Competitive with benefits package
Location: Nationwide
Contract: Permanent
About IES
IES Utilities Group Ltd is a leading UK utility provider delivering end‑to‑end utility solutions. Our teams operate across Power, Gas, Water, Telecoms, District Heating and Renewables, providing survey, design, construction and maintenance services nationwide. With a commitment to innovation, safety and sustainability, IES supports clients in building and maintaining resilient, future‑ready infrastructure networks across the UK.
About the Gas Division
The IES Gas Division operates across two principal workstreams: Pipelines and Above‑Ground Installations (AGIs) — encompassing Pressure Reduction Stations, Offtakes, Compressor Stations and Terminals. Each stream delivers core maintenance works as well as multi‑discipline or complex projects that integrate civil, mechanical and electrical engineering elements. The Division’s reputation is built on safe, reliable, high‑quality delivery across the National & Local Transmission Systems. Our largest growth opportunity lies in expanding multi‑discipline, technically complex projects across Pipelines and AGIs, demanding deeper technical collaboration, early client engagement and strategic alignment with customers’ energy transition objectives.
Role Summary
To build, sustain and grow a long‑term strategic partnership with our key gas customers. The KAM will own the client relationship, coordinate internal teams to meet performance expectations and develop opportunities to add value across the full project lifecycle, from feasibility through to construction and maintenance.
Key Responsibilities
- Act as the primary point of contact for our strategic gas customers for operational, commercial and strategic matters.
- Develop and maintain a Key Account Plan mapping all stakeholders, live projects, frameworks and emerging opportunities.
- Build a multi‑level relationship network across our customers, from project engineers to senior leadership to ensure visibility and trust.
- Lead regular account review meetings (monthly/quarterly) with customers and IES leadership.
- Capture and document client feedback, actions and sentiment; ensure lessons are communicated internally.
- Identify and position IES for new workstreams and frameworks in both Pipelines and AGIs, focusing on multi‑discipline and complex project growth.
- Coordinate early engagement on forthcoming programmes and feasibility work.
- Feed opportunity intelligence to estimating and bid teams to improve competitiveness and price accuracy.
- Collaborate with design and delivery teams to package IES’s multidisciplinary offering into compelling customer propositions.
- Support cross‑selling across civil, mechanical, electrical and specialist hydrogen/CCUS capabilities.
- Monitor and report on IES’s performance across all projects – safety, quality, schedule and customer satisfaction.
- Ensure that maintenance works remain exemplary in delivery consistency and compliance.
- Lead post‑project reviews and capture lessons learned to continuously improve execution and client experience.
- Provide early escalation and resolution of customer issues or risks.
- Oversee commercial performance across all contracts, including frameworks, variations and renewals.
- Support contract negotiations to ensure mutual value and transparent communication.
- Participate in strategic supplier reviews, demonstrating IES’s performance, value‑add and future capability.
Essential Skills & Experience
- Strong background in engineering, construction management or utilities (high pressure gas a significant advantage).
- Deep understanding of pipeline and AGI infrastructure, ideally above 7 bar works.
- Proven ability to manage complex client relationships and translate technical delivery into commercial opportunity.
- Excellent communication, presentation and stakeholder engagement skills.
- Experience in managing NEC3 or NEC4 forms of contract is required.
- Experience or interest in Hydrogen, CCUS and energy transition projects is advantageous.
What We Offer
- Competitive salary.
- Opportunity to own a key contract portfolio and shape service delivery.
- Supportive team environment committed to high safety and quality standards.
- Career development opportunities within a growing energy services company.
How to Apply
If you believe you have the skills and experience we’re looking for, please submit your CV, including a brief covering note outlining your most relevant contract management or account management experience to recruitment@iesutilities.co.uk. We encourage applicants from all backgrounds to apply.
Key Account Manager – Gas in Manchester employer: IES Utilities Group Ltd.
IES Utilities Group Ltd is an exceptional employer, offering a dynamic and supportive work environment where innovation and sustainability are at the forefront of our operations. As a Key Account Manager in the Gas Division, you will have the opportunity to build strategic partnerships with key clients while benefiting from a competitive salary, comprehensive benefits package, and ample career development opportunities within a rapidly growing energy services company. Join us in shaping the future of utility solutions across the UK, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager – Gas in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IES Utilities Group Ltd on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Key Account Manager.
✨Tip Number 2
Prepare for those interviews by diving deep into the gas industry. Brush up on your knowledge of pipelines and AGIs, and think about how your experience aligns with IES's focus on multi-discipline projects. We want to show them we’re not just a good fit, but the perfect fit!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, be ready to discuss how you’ve built relationships with clients in the past. We need to demonstrate that we can engage with everyone from project engineers to senior leadership.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the IES team. Let’s make sure we stand out from the crowd!
We think you need these skills to ace Key Account Manager – Gas in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing complex client relationships and any relevant projects you've worked on, especially in the gas or utilities sector.
Craft a Compelling Cover Note:Your cover note is your chance to shine! Keep it brief but impactful. Mention your most relevant experience and how it aligns with the responsibilities of the role. Show us why you're the perfect fit!
Showcase Your Skills:Don’t forget to highlight your communication and stakeholder engagement skills. We want to see how you can build relationships and lead account reviews effectively, so give us examples from your past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IES Utilities Group Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of pipeline and AGI infrastructure, especially if you've got experience with high-pressure gas. Being able to discuss technical details confidently will show that you're the right fit for the role.
✨Build Your Relationship Strategy
Before the interview, think about how you would approach building relationships with key clients. Prepare examples of how you've successfully managed complex client relationships in the past, as this will demonstrate your ability to translate technical delivery into commercial opportunities.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you've effectively engaged stakeholders or led account review meetings.
✨Prepare for Questions on Energy Transition
Given the focus on hydrogen and CCUS projects, be ready to discuss your understanding of energy transition initiatives. If you have any relevant experience or insights, make sure to highlight them during the interview to show your alignment with IES's goals.
