At a Glance
- Tasks: Manage and grow key client relationships while driving strategic account development.
- Company: Join Insightful Environments, a B Corp certified workplace integrator with a collaborative culture.
- Benefits: Enjoy personal growth opportunities, competitive salary, and a supportive sales team.
- Other info: Dynamic role with significant opportunities for career advancement.
- Why this job: Make an impact in the office interiors industry while working on exciting projects.
- Qualifications: Experience in sales within the office interiors sector and strong communication skills.
The predicted salary is between 42750 - 52250 £ per year.
Strategic Account Manager
Insightful Environments (IE), a wholly owned Steelcase dealership, is a workplace integrator delivering furniture, design and workplace services to leading organisations in the UK and internationally.
Following 40% sales growth over the past three years, we are looking for an experienced Strategic Account Manager to help drive the next stage of our growth by managing, developing and growing a portfolio of key client relationships.
This is a highly varied and commercially focused role, combining strategic account development, furniture specification, project coordination and client relationship management.
The Strategic Account Manager will take ownership of the client relationship, bringing together the right internal expertise to deliver successful workplace projects while identifying opportunities to extend IE's relationship and increase sustainable, profitable revenue.
As a B Corp certified business with a strong commitment to ESG, diversity and equal opportunity, IE offers the opportunity to join an experienced, collaborative and supportive sales team, working on major workplace projects in the UK and internationally, with significant opportunities for personal growth and development.
Duties and Responsibilities
- Strategic Account Management & Growth
- Work with set account lists to develop existing dormant accounts.
- Own and develop a portfolio of strategic, key and developing accounts, building strong relationships across multiple stakeholder levels.
- Understand customers’ business objectives, workplace strategies, property portfolios and future requirements.
- Develop account plans that identify opportunities for growth, retention, repeat business and increased share of wallet.
- Maintain regular customer engagement beyond individual projects to strengthen long-term relationships.
- Opportunity & Commercial Management
- Identify and develop opportunities across IE’s furniture, design and workplace service capabilities.
- Take commercial ownership of opportunities from initial requirement through specification, proposal, negotiation and order.
- Develop effective pursuit strategies, engaging relevant client advisers and influencers including designers, project managers and cost consultants.
- Coordinate high-quality proposals and negotiations that support agreed revenue and gross-margin objectives.
- Identify opportunities to broaden IE's scope of engagement and create additional customer value.
- Pipeline, Forecasting & CRM
- Maintain accurate, appropriately qualified account and opportunity information within CRM, including stakeholders, values, project stages, timescales and next actions.
- Provide reliable forecasting and visibility of future pipeline.
- Regularly review account performance, identifying risks, gaps and growth opportunities and maintaining strong follow-up discipline.
- Accountability & Measures of Success
The Strategic Account Manager is accountable for delivering agreed sales and margin objectives while increasing the long-term value of IE’s strategic customer relationships.
Success will be measured through
- Revenue and gross margin
- Account growth and share of wallet
- Customer retention and repeat business
- Qualified pipeline and opportunity conversion
- Adoption of wider IE capabilities and services
- Forecast accuracy and CRM/account‑plan quality
- Overall customer experience
- Profile
- Selling and sales techniques
- Ability to establish and maintain a level of credibility and influence on multiple levels within an organisation.
- Ability to use common IT programs
- Able to use sales systems such as CRM
- Formal and informal presentation skills.
- Personal development and training opportunities
Experience and Skills
- Office Interiors Industry exposure essential in sales or sales support in a technical field related to product specification in the interiors or furniture sector
- Experience in MS Office applications
- Successful track record of planning and execution
- Excellent communication skills both verbal and written
- Exhibit sound decision making skills in high pressure environments
- Excellent follow up & closing skills.
Qualifications
- Degree education advantageous
- Sales training
- Driving license with access to own vehicle.
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Steelcase (South-East) Limited. Trading as Insightful Environments
Company Registration Number: 05024679 | VAT Number 337 6762 27
Strategic Account Manager employer: Ie UK
Ie UK is an attractive employer due to its focus on professional development and a collaborative work culture. Employees have the opportunity to engage with major clients and contribute to high-value projects, fostering both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Strategic Account Manager at Ie UK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ie UK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Strategic Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ie UK:When writing your cover letter, make sure to tailor your message specifically for Ie UK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ie UK
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ie UK that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ie UK that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ie UK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
